Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs
performance-based incentives
employee recognition programs
Diverse and supportive workplace
Job Description
IHOP, a globally recognized restaurant chain specializing in breakfast and casual dining, is seeking a passionate and experienced General Manager to lead one of its dynamic restaurant locations. Known for its signature pancakes, friendly atmosphere, and exceptional customer service, IHOP has been a staple in the restaurant industry for decades, continuously focusing on providing memorable dining experiences for guests of all ages. As part of Dine Brands Global, Inc., IHOP offers a robust platform for career development and growth within the foodservice sector.
The General Manager role at IHOP is a pivotal leadership position where you will be responsible for overseeing all facets of the restaurant's operations. This includes managing staffing, scheduling, budgeting, and ensuring compliance with both company standards and local health and safety regulations. You will lead a team of dedicated professionals, fostering a positive work environment that encourages collaboration and excellence. This role demands a strategic thinker who can drive sales growth, maximize profitability, and uphold the high standards that define the IHOP brand.
The successful candidate will utilize key performance indicators to make informed, data-driven decisions, balancing operational efficiency with exceptional guest satisfaction. This position also involves handling customer inquiries and concerns with professionalism and a commitment to exceeding expectations. Managing inventory and controlling costs are critical components of the role to optimize operations and reduce waste. Leadership, strategic management, and financial acumen are essential competencies to thrive in this fast-paced environment.
As a General Manager at IHOP, you will have the opportunity to inspire and develop a diverse team, playing a crucial role in their professional growth and in the success of the restaurant. This full-time position requires flexibility with work hours, including evenings, weekends, and holidays, to meet business needs. IHOP values its employees and offers a comprehensive range of benefits designed to support holistic well-being, financial security, and career advancement. Join IHOP and be part of a company committed to fostering an inclusive and supportive workplace while delivering outstanding guest experiences every day.
The General Manager role at IHOP is a pivotal leadership position where you will be responsible for overseeing all facets of the restaurant's operations. This includes managing staffing, scheduling, budgeting, and ensuring compliance with both company standards and local health and safety regulations. You will lead a team of dedicated professionals, fostering a positive work environment that encourages collaboration and excellence. This role demands a strategic thinker who can drive sales growth, maximize profitability, and uphold the high standards that define the IHOP brand.
The successful candidate will utilize key performance indicators to make informed, data-driven decisions, balancing operational efficiency with exceptional guest satisfaction. This position also involves handling customer inquiries and concerns with professionalism and a commitment to exceeding expectations. Managing inventory and controlling costs are critical components of the role to optimize operations and reduce waste. Leadership, strategic management, and financial acumen are essential competencies to thrive in this fast-paced environment.
As a General Manager at IHOP, you will have the opportunity to inspire and develop a diverse team, playing a crucial role in their professional growth and in the success of the restaurant. This full-time position requires flexibility with work hours, including evenings, weekends, and holidays, to meet business needs. IHOP values its employees and offers a comprehensive range of benefits designed to support holistic well-being, financial security, and career advancement. Join IHOP and be part of a company committed to fostering an inclusive and supportive workplace while delivering outstanding guest experiences every day.
Job Requirements
- Ability to lift and carry trays of food and beverages, typically up to 50 pounds
- Prolonged periods of standing and walking throughout the shift
- Frequent bending, reaching, and twisting
- Good hand-eye coordination
- Clear verbal communication to interact effectively with team members and guests
- Capability to work in diverse temperature conditions
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team
- Proven track record of achieving business results, driving sales growth, and managing profitability
- Excellent communication, negotiation, and problem-solving skills
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed
Job Duties
- Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets
- Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration
- Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations
- Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency
- Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions
- Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations
- Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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