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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $78,000.00 - $82,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
short-term disability insurance
long-term disability insurance
401(k) Plan
Employee Discounts
Job Description
Holiday Inn Express & Suites Fayetteville South is a vibrant hotel managed by Strand Hospitality, a well-respected hospitality company known for its commitment to excellent guest experiences and employee satisfaction. Located in the thriving city of Fayetteville, this hotel offers travelers a comfortable and convenient stay, featuring modern amenities, friendly service, and a welcoming atmosphere. Strand Hospitality manages a portfolio of hotels with a reputation for operational excellence and a focus on building lasting relationships with guests, employees, and stakeholders. The company prides itself on fostering a supportive work environment where team members can grow professionally and enjoy competitive benefits... Show More
Job Requirements
- Prior hotel exempt level management experience required
- Five years of progressively more responsible hotel management positions preferred
- Hotel brand experience preferred
- Must have a reliable insured vehicle and a satisfactory driving record
Job Qualifications
- Prior hotel exempt level management experience
- Five years of progressively more responsible hotel management positions preferred
- Hotel brand experience preferred
- Strong leadership and team building skills
- Excellent financial management and budgeting skills
- Ability to deliver exceptional guest service
- Strong communication and interpersonal skills
- Knowledge of hotel operations and compliance standards
Job Duties
- Provide exceptional leadership to Hotel staff to motivate and create a culture of learning and growth
- Ensure full compliance to company, brand and hotel standards, policies and procedures
- Hold daily meetings with staff and regular management meetings to support clear communication and direction
- Lead team in providing excellent customer service to guests and be responsive to guest concerns
- Prepare, present and meet timeliness expectations submitting Hotel's forecast, budget, sales and marketing plans and month-end reports
- Manage finances by submitting invoices timely, making daily bank cash deposits, and actively pursuing payment of collections accounts
- Promote and market the business to meet or exceed forecasted revenue goals
- Deliver clear, timely and specific feedback to staff
- Support the open-door policy and all HR policies to encourage a positive environment and reduce turnover
- Ensure adequate tools and supplies are ordered timely and available for all areas of Hotel
- Oversee renovations, furnishing changes, interior and exterior cleanliness and landscaping
- Prepare for and successfully pass all internal and external audits
- Maintain relationships with contractors and suppliers
- Perform other duties as assigned or needed to achieve success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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