General Manager - Hiring Immediately

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Medical
Dental
Vision
Life insurance
short term disability
long term disability
401k

Job Description

MH Restaurants is a renowned hospitality company known for its dedication to delivering exceptional dining experiences through quality food, excellent service, and a welcoming atmosphere. As a leader in the restaurant industry, MH Restaurants operates multiple locations with a steadfast commitment to maintaining the highest standards of food safety, customer satisfaction, and operational excellence. The company prides itself on fostering a professional work environment that supports employee growth, engagement, and satisfaction while consistently exceeding guest expectations. Offering a competitive annual salary ranging between $60,000 and $65,000, MH Restaurants provides a comprehensive benefits package that includes paid time off, medical, dental, vision coverage, life insurance, short and long term disability insurance, and a 401K retirement plan, making it an attractive workplace for professionals passionate about hospitality management.

The General Manager position at MH Restaurants plays a vital role in the overall success of each restaurant location. This leadership role is responsible for the day-to-day management of the restaurant and all its staff, ensuring that the establishment operates smoothly and efficiently while meeting financial and operational goals. The General Manager oversees all facets of the restaurant, including guest services, food and beverage quality, inventory control, safety standards, sanitation, and financial performance. This role requires a strategic mindset combined with hands-on operational expertise to maintain and elevate the restaurant’s brand reputation and profitability.

Key responsibilities include planning, organizing, and directing restaurant functions with a strong focus on improving sales and minimizing costs. The General Manager monitors and controls labor, utility, and supply expenses to maximize profitability while maintaining exceptional service standards. They are accountable for ensuring compliance with all company policies, as well as local, state, and federal laws related to food safety, sanitation, and labor regulations. The General Manager leads recruitment, hiring, staff development, and personnel performance evaluations to build a cohesive and motivated team that upholds the company's values and service standards.

Beyond operational oversight, this role emphasizes a strong commitment to maintaining a safe and welcoming environment for both employees and guests. The General Manager enforces sanitary practices, oversees security measures, and actively manages workplace safety protocols to minimize accidents and injuries. They also play a critical role in resolving guest complaints, providing direction and training to employees, and ensuring all operational standards are consistently met or exceeded.

The ideal candidate will bring a wealth of experience within the hospitality industry, particularly within restaurant management, combined with excellent communication and organizational skills. A background in budgeting, scheduling, and safety compliance is essential, as is the ability to foster positive interpersonal relationships with both staff and customers. This position demands flexibility in scheduling to work nights, weekends, and holidays, reflecting the dynamic nature of the restaurant business.

At MH Restaurants, the General Manager position is regarded as a cornerstone role that directly impacts the overall performance and reputation of the restaurant. The company supports its managers with ongoing training and opportunities for professional growth within a vibrant and dynamic work setting. Individuals who thrive in fast-paced environments and possess a proactive approach to problem-solving and team leadership will find this role highly rewarding and instrumental in their career advancement in hospitality management.

Job Requirements

  • College degree in hospitality management or related field
  • Minimum 10 years hospitality industry experience
  • At least 5 years of management experience
  • Must have valid Food Handler Certificate
  • Knowledge of computer applications including MS Word and MS Excel
  • Ability to work nights, weekends and holidays
  • Strong communication skills
  • ServSafe certification
  • Flexible schedule
  • Strong leadership abilities
  • Ability to manage budgeting and personnel
  • Understanding of safety rules and operational standards

Job Qualifications

  • College degree in hospitality management or acceptable industry experience
  • Minimum of 10 years in hospitality with 5 years management experience
  • Excellent communication skills with customers and employees
  • Knowledge of computer applications including MS Word, MS Excel and restaurant applications
  • Complete understanding of creating and performing to operating budgets
  • Ability to read and interpret safety rules, operating and maintenance instructions
  • Knowledge and experience in restaurant management
  • Positive interpersonal skills
  • Commitment to quality service and food and beverage knowledge
  • Ability to work nights, weekends and some holidays
  • Flexible schedule helpful
  • Valid Food Handler Certificate

Job Duties

  • Oversee and manage all areas of the restaurant achieving defined organizational results
  • Adhere to company standards and service levels to increase sales and minimize costs including food, beverage, supply, utility and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance
  • Ensure consistent high quality of food preparation and service and compliance with operational standards, company policies, federal/state/local laws and ordinances
  • Maintain professional restaurant image including cleanliness, proper uniforms, and appearance standards
  • Estimate food and beverage costs and work with corporate office staff for provisioning and purchasing
  • Supervise portion control and minimize waste
  • Estimate food needs, place orders with distributors, and schedule deliveries
  • Must be ServSafe certified and uphold all ServSafe guidelines
  • Ensure proper security procedures to protect employees, guests and assets
  • Ensure a safe working and guest environment and complete accident reports promptly
  • Manage shifts including scheduling, planning, and upholding standards
  • Investigate and resolve complaints concerning food quality and service
  • Provide operational direction to employees
  • Interview, hire, supervise, develop and if necessary terminate employees
  • Conduct training and oversee orientation
  • Develop employees through feedback and performance reviews
  • Maintain accurate staffing plans and schedules
  • Follow all company policies and procedures
  • Attend mandatory meetings
  • Perform cross-training and other assigned duties
  • Maintain dress code and complete required training
  • Adhere to consistent work schedule
  • Demonstrate ethical business practices and integrity
  • Perform duties safely
  • Other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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