Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs
Job Description
Hilton Short Hills is an esteemed AAA Four-Diamond hotel located in the vibrant area of northern New Jersey, known for its blend of timeless elegance and modern comfort. Situated directly across from The Mall at Short Hills and minutes away from Morristown, Parsippany, and Newark Liberty International Airport, this hotel caters to both business and leisure travelers with an exceptional range of amenities and services. The property offers guests seamless access to premier shopping, upscale dining, and local attractions such as the East Orange Golf Course. With indoor and outdoor pools, tennis courts, a fitness center, and sophisticated dining options featuring handcrafted cocktails and farm-fresh cuisine, Hilton Short Hills provides a polished and luxurious guest experience. The hotel also boasts premier conference facilities, making it a preferred venue for meetings and events, all while maintaining its reputation for outstanding service and upscale hospitality.
The role of General Manager at Hilton Short Hills is a pivotal leadership position requiring an innovative, collaborative, and experienced professional to guide the hotel's operations towards new success. This role involves the comprehensive oversight of all daily hotel functions, ensuring operational excellence and the delivery of exceptional guest services that align with Hilton's high standards. The General Manager will be responsible for driving financial performance and fostering a culture of service excellence. The position demands a dynamic leader skilled in cultivating strong relationships with ownership, adept at financial oversight and revenue optimization, and proven in managing and inspiring high-performing teams. Hilton values integrity, leadership, teamwork, ownership, and operating with a sense of urgency, qualities that the ideal candidate will embody. This is not only a management position but also a strategic and inspirational role that supports Hilton’s vision to fill the earth with the light and warmth of hospitality. Those who join Hilton Short Hills will become part of a well-respected brand renowned for its tradition of excellence and commitment to creating remarkable experiences both for guests and Team Members alike.
The role of General Manager at Hilton Short Hills is a pivotal leadership position requiring an innovative, collaborative, and experienced professional to guide the hotel's operations towards new success. This role involves the comprehensive oversight of all daily hotel functions, ensuring operational excellence and the delivery of exceptional guest services that align with Hilton's high standards. The General Manager will be responsible for driving financial performance and fostering a culture of service excellence. The position demands a dynamic leader skilled in cultivating strong relationships with ownership, adept at financial oversight and revenue optimization, and proven in managing and inspiring high-performing teams. Hilton values integrity, leadership, teamwork, ownership, and operating with a sense of urgency, qualities that the ideal candidate will embody. This is not only a management position but also a strategic and inspirational role that supports Hilton’s vision to fill the earth with the light and warmth of hospitality. Those who join Hilton Short Hills will become part of a well-respected brand renowned for its tradition of excellence and commitment to creating remarkable experiences both for guests and Team Members alike.
Job Requirements
- Minimum of 3 years as a General Manager at a full-service hotel with 250 rooms and $20 million in annual revenue
- Skilled in cultivating and sustaining strong relationships with ownership groups
- Solid commercial acumen with expertise in financial oversight and revenue optimization
- Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
- Passionate about creating a culture of service excellence and experienced in mentoring and developing high-performing teams
- Demonstrated experience managing labor relations and union partnerships preferred
- Hilton brand experience preferred
- Local market experience preferred
Job Qualifications
- Minimum of 3 years experience as a General Manager in a full-service hotel with 250 rooms or more and at least $20 million in annual revenue
- Proven expertise in financial oversight and commercial acumen
- Demonstrated leadership in managing and motivating diverse teams
- Experience cultivating strong relationships with ownership groups
- Skilled in mentoring and developing high-performing teams
- Preferred experience in labor relations and union partnerships
- Hilton brand experience
- Knowledge of the local market
Job Duties
- Oversee daily hotel operations to ensure exceptional guest service
- Manage financial performance including revenue optimization and budgeting
- Lead, mentor, and develop high-performing teams to foster a culture of service excellence
- Build and maintain strong relationships with ownership groups and stakeholders
- Ensure compliance with Hilton brand standards and local regulations
- Plan and execute strategic initiatives to achieve operational and financial goals
- Coordinate and oversee meetings and events utilizing premier conference facilities
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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