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General Manager - HGI Old Town

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $150,000.00 - $160,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Hilton Garden Inn Old Town San Diego is a premier hotel located in a vibrant, historic area known for its cultural attractions and highly sought-after visitor experiences. Managed by Coury Hospitality, a reputable company known for its commitment to excellence, partnership, and seamless hotel management, this property offers a modern, energetic environment where innovation and guest satisfaction set the tone. The hotel features an array of amenities including a modern lobby, outdoor pool, fitness center, EV charging stations, an on-site restaurant and bar, as well as business meeting spaces, making it a versatile and dynamic location for both guests and... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • 3+ years of leadership experience in a branded hotel environment
  • Proven experience managing multiple departments within a hotel
  • Strong financial acumen and budget management skills
  • Exceptional interpersonal and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Commitment to service excellence and operational standards

Job Qualifications

  • 3+ years of leadership experience as a Director of Operations or Hotel Manager in a branded hotel
  • Experience overseeing both Food & Beverage and Rooms Division operations
  • Strong strategic thinking combined with a hands-on, guest-first mindset
  • Excellent communication and decisive leadership skills
  • Ability to inspire and motivate teams
  • Proven track record of achieving profit and guest satisfaction goals
  • Ability to work flexible schedules including weekends and holidays

Job Duties

  • Oversee all hotel departments - Housekeeping, Sales, Engineering, Catering, Purchasing, Front Office, and Food & Beverage
  • Develop and execute strategies that align with the property's vision and drive financial performance
  • Recruit, train, and mentor department leaders to reach their full potential
  • Foster a culture of collaboration, accountability, and service excellence
  • Monitor performance metrics, budgets, and guest satisfaction scores to achieve operational goals
  • Partner with corporate leaders and stakeholders on budgets, capital projects, and strategic initiatives
  • Lead from the floor - engage with guests, resolve issues swiftly, and ensure every experience is polished and personal
  • Build strong relationships with the local community and act as an ambassador for our brand
  • Uphold safety, sanitation, and brand standards at every level
  • Ensure compliance with all local laws and company policies

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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