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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $120,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
This opportunity is with a reputable hotel operating under robust leadership and committed to providing exceptional guest experiences while driving financial success. The hotel is managed by a Director of Hotel Operations and offers a stimulating work environment for professionals passionate about hotel management and leadership. The company prides itself on fostering a team-driven atmosphere, emphasizing innovative revenue strategies, operational efficiency, and superior service standards. If you thrive in a dynamic setting, enjoy optimizing guest experiences, and leading teams effectively, this role offers a chance to make a significant impact in the hospitality industry.
The available position i... Show More
The available position i... Show More
Job Requirements
- Minimum three years of hotel operations experience
- At least two years in management
- Willing to work 50+ hours per week
- Ability to work weekends and holidays
- Effective communication skills
- Strong leadership and motivational abilities
- Well-groomed and professional appearance
- Ability to take responsibility and accountability for team
- Good listening skills
- Empathic and tolerant
- Open with praise and discreet with criticism
- Consistent and congruent behavior
- Rational, prudent, and practical mindset
Job Qualifications
- Minimum three years of hotel operations experience
- At least two years in a management role
- Strong leadership and team-building skills
- Effective communication skills
- Ability to work in a fast-paced environment
- Knowledge of revenue management and yield strategies
- Familiarity with hospitality industry standards
- Proficiency in financial management and budgeting
- Experience in staff coaching and performance management
- Knowledge of safety and security protocols
- Ability to handle emergency situations
- Strong problem-solving skills
- Professional appearance and demeanor
Job Duties
- Optimize and maximize guest and associate experience
- Responsible for overall success of the hotel by driving revenue, maximizing profits, and ensuring quality
- Effectively manage and motivate associates to achieve financial results, guest and associate satisfaction
- Champion hotel internal and external communications and record keeping
- Pursue revenue goals using yield management and revenue maximization tools
- Manage and update rates on the web and distribution channels
- Collaborate with sales team to capitalize on revenue opportunities
- Control and manage front office and breakfast area operational expenses
- Ensure hotel meets or exceeds guest satisfaction standards
- Motivate, coach, and train front office team members
- Demonstrate integrity, ownership, effective communication, and promote collaboration
- Send daily activity and accomplishment reports to Director of Operations
- Develop and implement business plans to exceed financial goals
- Maintain high personal visibility throughout property
- Monitor local competition and industry trends
- Handle emergencies at the hotel
- Manage financial statements and teach management team
- Conduct performance reviews and manage personnel records
- Monitor sales solicitation activities
- Conduct daily and weekly meetings with department heads
- Conduct monthly safety meetings
- Ensure training on emergency and security procedures
- Maintain property equipment and staffing levels
- Perform other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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