General Manager - Greater Reno, NV Area

Petco Animal Supplies, Inc. is a well-established and reputable retailer specializing in pet products and services, proudly serving pets and pet parents for over 60 years. As a company passionate about the pet-human bond, Petco operates over 1,500 stores in the U.S., Mexico, and Puerto Rico, along with more than 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco is committed to improving the lives of pets and their owners by offering a comprehensive range of products, including premium pet food, toys, and trusted supplies, alongside expert advice and services. The company's founding of Petco Love in 1999 further emphasizes their dedication to animal welfare, supporting local animal rescue groups and facilitating millions of pet adoptions nationwide through community and in-store events.

The role of General Manager at Petco is an exciting leadership opportunity centered around managing a high-performing Pet Care Center. This position embodies Petco's core values — Pet First, Foster the Fun, and Let's Go — by prioritizing animals’ well-being, fostering an inclusive and engaging team environment, and driving business success through operational excellence. As a General Manager, you are entrusted with full ownership of your business unit, accountable for the development and performance of your people, the financial success of the center, and adhering to the highest standards of care and safety for animals and customers alike. This leadership role combines passion for pets and people with strong business acumen and operational management skills, making it both fulfilling and impactful.

Petco's culture is centered on authenticity and inclusion, encouraging employees to bring their whole selves to work and nurturing their wellbeing. The company fosters an environment where pets and pet parents feel welcomed and supported, while employees are empowered to grow and celebrate shared successes. The General Manager leads by example, building an energized and diverse team that represents the Petco brand and delivers exceptional customer experiences. Daily responsibilities include managing sales growth, profitability, labor, inventory, and operational processes according to company standards while continually analyzing performance data and market insights. The role also offers the unique chance to directly influence community engagement through leading events, adoption initiatives, and partnerships that align with Petco’s mission.

Working as a General Manager at Petco involves being actively present in the retail environment, demonstrating leadership on the sales floor by engaging with customers, partners, and pets. This dynamic, full-time role requires flexibility, including evening, weekend, and holiday shifts, with occasional travel for training and community involvement. It is physically active, requiring the ability to lift and move merchandise and animals safely. The position offers meaningful work that makes a tangible difference in the lives of pets and their families, supported by opportunities for personal and professional growth through leadership development programs and career advancement paths. With a steadfast commitment to doing what is right for pets and people, Petco provides a rewarding career option for those who aspire to be part of a purpose-driven, inclusive team dedicated to pet care excellence.