Job Overview
Compensation
Salary
Range $51,300.00 - $76,600.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Job Description
Fairfield Inn by Marriott Boston Dedham is part of the globally recognized Marriott International brand, known for its commitment to quality, comfort, and exceptional guest service in the hospitality industry. As part of this well-established hotel chain, the Fairfield Inn offers travelers a welcoming and reliable lodging experience characterized by clean, comfortable rooms and a variety of guest amenities designed to meet the needs of both business and leisure travelers. Located in Dedham, Massachusetts, this hotel plays a pivotal role in serving visitors to the Boston area by providing excellent accommodations and outstanding customer service, reflecting the high standards Marriott upholds worldwide.
The General Manager position at Fairfield Inn by Marriott Boston Dedham is a leadership role critical for the smooth operation and overall success of the hotel. This full-time management role involves planning, directing, and coordinating all activities related to daily hotel operations. The General Manager will oversee various departments, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure a seamless and memorable guest experience. Key responsibilities include managing staff, maintaining budget controls, enforcing quality standards, and ensuring compliance with all company policies and local regulations. This role demands strong leadership skills, exceptional organizational ability, and a passion for hospitality and customer satisfaction.
The ideal candidate will be enthusiastic about providing outstanding customer service while effectively managing the hotel's resources. They will be responsible for hiring, training, and supervising personnel to build a motivated and efficient team. Additionally, the General Manager will handle guest relations to promptly address any issues or special requests, ensuring customer satisfaction at all times. In managing operational budgets, the General Manager will monitor expenses and revenues closely, striving for profitability while maintaining service quality. This role also requires maintaining a strong connection with the community and fostering partnerships that enhance the hotel's visibility and reputation.
This opportunity provides a leadership career path within a respected hospitality company offering competitive salary and benefits. The General Manager plays an essential role in maintaining the legacy and prestige associated with the Marriott brand and contributes directly to the guest experience that makes the Fairfield Inn a preferred choice for visitors to Dedham and the greater Boston area.
The General Manager position at Fairfield Inn by Marriott Boston Dedham is a leadership role critical for the smooth operation and overall success of the hotel. This full-time management role involves planning, directing, and coordinating all activities related to daily hotel operations. The General Manager will oversee various departments, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure a seamless and memorable guest experience. Key responsibilities include managing staff, maintaining budget controls, enforcing quality standards, and ensuring compliance with all company policies and local regulations. This role demands strong leadership skills, exceptional organizational ability, and a passion for hospitality and customer satisfaction.
The ideal candidate will be enthusiastic about providing outstanding customer service while effectively managing the hotel's resources. They will be responsible for hiring, training, and supervising personnel to build a motivated and efficient team. Additionally, the General Manager will handle guest relations to promptly address any issues or special requests, ensuring customer satisfaction at all times. In managing operational budgets, the General Manager will monitor expenses and revenues closely, striving for profitability while maintaining service quality. This role also requires maintaining a strong connection with the community and fostering partnerships that enhance the hotel's visibility and reputation.
This opportunity provides a leadership career path within a respected hospitality company offering competitive salary and benefits. The General Manager plays an essential role in maintaining the legacy and prestige associated with the Marriott brand and contributes directly to the guest experience that makes the Fairfield Inn a preferred choice for visitors to Dedham and the greater Boston area.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum of 5 years’ experience in hotel management
- strong leadership skills
- excellent communication skills
- proficient in hotel management software
- customer service oriented
- ability to manage budgets and financial records
- knowledge of local health and safety standards
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- several years of experience in hotel management
- strong leadership and communication skills
- proficiency in hotel management software
- excellent customer service skills
- ability to handle budgeting and financial analysis
- knowledge of local health and safety regulations
Job Duties
- Plan and oversee day-to-day hotel operations
- supervise and train staff
- manage guest services and resolve customer issues
- maintain budget controls and financial performance
- enforce hotel quality and safety standards
- collaborate with department heads to optimize efficiency
- ensure compliance with company policies and local regulations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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