General Manager - Franchise

GAP Hotels is a high-growth hospitality ownership group known for its dynamic portfolio of properties and commitment to operational excellence. The company focuses on acquiring and developing top-tier hotels across various markets with a strategic approach centered on revenue growth, superior guest experience, and strong community engagement. With a fast-scaling portfolio, GAP Hotels offers employees unique opportunities for rapid career advancement, exposure to multi-property leadership roles, and direct access to company ownership without corporate bureaucracy. Employees at GAP Hotels enjoy a culture that values performance, accountability, and entrepreneurial spirit, allowing hotel leaders to run their properties like owners and make impactful decisions that drive success. The company prides itself on fostering a supportive environment providing strong operational guidance and sales support to ensure its hotels thrive in competitive markets.

This position is for a General Manager role at the Homewood Suites by Hilton located in Shreveport, Louisiana. As the General Manager, you will oversee all aspects of daily hotel operations, ensuring exceptional guest experiences and driving financial performance with a strong emphasis on RevPAR index growth. The role requires managing labor costs, maintaining payroll budgets, and recruiting and developing a high-performing team aligned with Hilton brand standards and GAP Hotels' expectations. You will be responsible for leading various hotel departments including front desk, housekeeping, food and beverage, and maintenance, to ensure smooth coordination and excellence across all services. Additionally, this leadership role involves managing budgeting, financial reporting, and cost control to maintain profitability while upholding quality standards.

The General Manager will serve as the primary driver of revenue management strategies by analyzing market trends and adjusting pricing to optimize occupancy and profitability. Maintaining strong relationships with guests, vendors, and corporate partners is crucial, as well as spearheading community engagement and sales initiatives to strengthen the hotel’s market presence. Safety, compliance with hotel policies, and industry regulations are also key responsibilities to provide a secure and welcoming environment for guests and staff. The ideal candidate will exhibit exceptional leadership and communication skills, facilitating a positive team culture and high service standards. Hilton experience and familiarity with systems such as OnQ, GRO, and PEP are preferred.

This is a full-time employment opportunity within an entrepreneurial and high-performance environment that rewards exceptional results. The General Manager at Homewood Suites by Hilton Shreveport will be instrumental in shaping the guest experience, enhancing operational performance, and contributing to the broader success and growth of GAP Hotels. If you are driven to lead with passion and achieve outstanding outcomes, this role offers a platform to build your reputation and progress your career in a supportive yet ambitious setting.