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General Manager - Float

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $23.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a renowned restaurant chain dedicated to delivering a bold and flavorful experience centered around its signature made-to-order chicken wings. Founded in 1994, Wingstop has grown into a beloved brand known for its commitment to great food and exceptional customer service. The company emphasizes a fun, fast-paced, and team-oriented culture where every employee plays a vital role in the brand's success. Located in Aberdeen, NC, this position offers a full-time opportunity to lead and manage a vibrant Wingstop location. The compensation range for this role is between $18 and $23 per hour, adhering to all local minimum wage laws to ensure fair pay for all employees.

The General Manager at Wingstop is much more than a typical manager; this role is pivotal in shaping the restaurant’s environment, driving operational excellence, and fostering a culture of positivity and teamwork. As the leader of the restaurant, the General Manager is responsible for overseeing the daily functions of the store, from employee scheduling and training to inventory management and financial controls. The role requires a hands-on approach to leadership, ensuring that every team member feels motivated and equipped to deliver the Wingstop promise of extraordinary flavor and outstanding guest experiences.

The position demands strong leadership skills, the ability to maintain high operational standards, and a dedication to continuous improvement. With responsibilities ranging from driving sales and maximizing profitability to maintaining top-notch cleanliness and food safety standards, the General Manager plays a crucial role in maintaining Wingstop’s reputation for excellence. This role also involves managing labor and food costs effectively, solving problems efficiently in a fast-paced environment, and creating an energetic and inclusive workplace that mirrors the dynamic spirit of the Wingstop brand. This managerial position requires flexibility, including availability during nights, weekends, and holidays, to meet the demands of the business and ensure smooth operation during peak periods.

Moreover, the General Manager is expected to personally work during key business hours and ensure that scheduling complies with federal, state, and local labor laws. The role is physically demanding, with requirements to lift and carry up to 50 pounds and perform various physical tasks throughout the shift. Wingstop values diversity and inclusivity and operates as an equal opportunity employer, welcoming candidates who are passionate about leadership, operational management, and creating outstanding customer experiences. This is an excellent opportunity for those looking to advance their career in restaurant management while being part of a bold and innovative company dedicated to serving up delicious flavor and unparalleled service.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant management
  • Strong leadership and interpersonal skills
  • Ability to manage budgets and control costs
  • Excellent problem-solving and decision-making abilities
  • Flexibility to work nights weekends and holidays
  • Ability to lift and carry up to 50 pounds
  • Capability to stand and walk for extended periods
  • Willingness to perform physical tasks such as bending kneeling and reaching

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership communication and organizational skills
  • Ability to manage budgets and control costs effectively
  • Problem-solving skills and ability to work in a fast-paced environment
  • Reliable and committed to delivering exceptional guest service
  • Flexible availability including nights weekends and holidays

Job Duties

  • Lead team with confidence and positivity creating a motivated and supportive culture
  • Own all aspects of daily operations including staffing scheduling inventory management and food safety
  • Ensure guests receive outstanding service and consistent flavor
  • Develop and train team members to grow and deliver consistent results
  • Drive sales manage labor and food costs and maximize profitability
  • Problem-solve on the fly stay calm under pressure and turn challenges into opportunities
  • Maintain standards of cleanliness service and execution
  • Foster a fun fast-paced and high-performing environment reflecting the brand energy

Job Criteria

Experience

Mid Level (3-7 years)


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