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General Manager - Float

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a renowned restaurant chain that has been delighting customers with its fresh, made-to-order wings and bold flavors since 1994. Known for its vibrant and energetic atmosphere, Wingstop is more than just a place to eat; it's a flavor experience that combines great food with exceptional service. The company prides itself on creating an environment that is fast-paced, fun, and full of passion, making it a top choice for both employees and guests alike. At Wingstop, every position is vital, and every team member plays a crucial role in delivering the brand's promise of great taste and excellent customer care. The company continuously invests in its workforce by promoting a culture of motivation, support, and growth, ensuring that every shift is meaningful and impactful.

The role of the General Manager at Wingstop in Rockville, MD is a full-time leadership position that encapsulates the spirit and operational excellence of the brand. As the heartbeat of the restaurant, the General Manager is entrusted with the responsibility for all aspects of daily operations, including staffing, scheduling, inventory management, food safety, and customer service. This role demands a leader who is confident, positive, and committed to fostering a culture where every team member feels motivated and supported. The General Manager at Wingstop is not only a manager but also a mentor, who helps team members develop and grow to their full potential while ensuring consistent delivery of quality and service.

Wingstop's General Manager will spearhead efforts to enhance sales performance and profitability by managing labor and food costs efficiently. This position calls for someone who can problem-solve under pressure, maintain calmness during challenges, and turn potential setbacks into opportunities for improvement. Critical to this role is maintaining Wingstop's standards of cleanliness, service, and operational execution. The General Manager also creates and nurtures a dynamic and high-performing work environment that embodies Wingstop's bold and energetic brand identity.

This leadership opportunity offers a competitive pay rate ranging from $25 to $30 per hour, emphasizing fair compensation in compliance with all wage laws. The position requires physical stamina to handle tasks such as lifting heavy items, standing and walking for long periods, and managing other physically demanding activities essential to fast-food operations. Wingstop is dedicated to equal employment opportunities and invites individuals who are passionate about delivering exceptional guest experiences and driving operational success to join their team. General Managers are expected to maintain a consistent presence during peak business hours with a varied weekly schedule of opening, closing, and mid-day shifts, ensuring that staffing and scheduling align with company standards and labor regulations.

Job Requirements

  • high school diploma or equivalent
  • proven restaurant management experience
  • ability to manage budgets and control costs effectively
  • strong leadership and communication skills
  • ability to work flexible hours including nights, weekends, and holidays
  • physical ability to lift and carry up to 50 pounds and perform repetitive motions
  • reliable and committed to exceptional guest service

Job Qualifications

  • proven restaurant management experience
  • strong leadership, communication, and organizational skills
  • ability to manage budgets and control costs effectively
  • problem-solving skills and ability to work in a fast-paced environment
  • reliable and committed to delivering exceptional guest service
  • flexible availability including nights, weekends, and holidays

Job Duties

  • lead your team with confidence and positivity, creating a culture where everyone feels motivated, supported, and part of the mission
  • own all aspects of daily operations, from staffing and scheduling to inventory management and food safety
  • ensure guests receive outstanding service and perfect flavor every time they visit
  • develop and train team members so they can grow into their potential and deliver consistent results
  • drive sales, manage labor and food costs, and find smart ways to maximize profitability
  • problem-solve on the fly, stay calm under pressure, and turn challenges into opportunities
  • maintain Wingstop standards of excellence in cleanliness, service, and execution
  • foster a fun, fast-paced, and high-performing environment that reflects the bold energy of our brand

Job Criteria

Experience

Mid Level (3-7 years)


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