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General Manager - Float

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $28.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a renowned fast-casual restaurant franchise specializing in flavorful, made-to-order chicken wings. Established in 1994, Wingstop has grown to become a leader in the quick-service dining industry, known for its focus on delivering bold flavors and exceptional customer service. The company prides itself on creating an environment where every team member plays a vital role in ensuring a memorable dining experience for guests. Wingstop operates numerous locations across the United States and internationally, each dedicated to serving fresh, crave-worthy wings that keep customers coming back. The brand emphasizes a culture that is bold, fun, and fast-moving, fostering teamwork and enthusiasm among its employees to maintain high operational standards and customer satisfaction. With a mission to "Serve the world flavor with great food and even better service," Wingstop continues to expand and innovate in the competitive food industry while maintaining a commitment to quality and community values.

The role of the General Manager at Wingstop in Rosedale, MD, is a critical leadership position responsible for overseeing all aspects of restaurant operations. This is a full-time role with a competitive hourly wage ranging from $25 to $28, depending on experience and skills. As the General Manager, you are not just managing a team but are the cornerstone of the restaurant’s success and culture. You will inspire and lead your crew, ensuring that every guest enjoys exceptional service and delicious food on every visit. Managing daily operations includes staffing, scheduling, inventory control, food safety compliance, and financial performance. You will cultivate a positive and motivated team environment, driving operational success through effective leadership and strategic problem-solving. The role demands a hands-on approach to managing sales, labor, and food costs to maximize profitability. Additionally, the General Manager will ensure the restaurant meets Wingstop’s rigorous standards for cleanliness, service, and quality execution. This position offers opportunities for career growth by developing and training team members to reach their potential while fostering a high-energy, customer-focused atmosphere that aligns with the Wingstop brand. The General Manager is expected to maintain a consistent presence during key business hours, including a set schedule of opening, closing, and mid-day shifts to support the team and meet business demands. Physical requirements include the ability to handle labor-intensive tasks and long periods of standing and walking. Wingstop supports equal employment opportunities and ensures compliance with labor laws and wage regulations, providing a fair and inclusive workplace.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant management
  • Strong leadership skills
  • Ability to manage budgets and control costs
  • Excellent communication and organizational abilities
  • Capable of working in a fast-paced environment
  • Flexible schedule including nights, weekends, and holidays
  • Ability to lift and carry up to 50 pounds
  • Ability to stand and walk for extended periods
  • Capable of performing repetitive motions
  • Commitment to maintaining health and safety standards

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership, communication, and organizational skills
  • Ability to manage budgets and control costs effectively
  • Problem-solving skills and ability to work in a fast-paced environment
  • Reliable and committed to delivering exceptional guest service
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Lead your team with confidence and positivity, creating a culture where everyone feels motivated, supported, and part of the mission
  • Own all aspects of daily operations, from staffing and scheduling to inventory management and food safety
  • Ensure guests receive outstanding service and perfect flavor every time they visit
  • Develop and train team members so they can grow into their potential and deliver consistent results
  • Drive sales, manage labor and food costs, and find smart ways to maximize profitability
  • Problem-solve on the fly, stay calm under pressure, and turn challenges into opportunities
  • Maintain Wingstop standards of excellence in cleanliness, service, and execution
  • Foster a fun, fast-paced, and high-performing environment that reflects the bold energy of our brand

Job Criteria

Experience

Mid Level (3-7 years)


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