Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $71,700.00
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based bonus opportunities
Dining and lifestyle perks
Paid Time Off
health care
Vision care
dental care
opportunities for growth
Job Description
Scratch Gourmet Kitchen is a distinguished dining establishment located in Prairie Village, KS, known for its modern American cuisine that masterfully blends craft, comfort, and elegance. The restaurant prides itself on a menu deeply rooted in seasonal, ingredient-driven dishes, which are expertly paired with an exceptional wine and cocktail program to elevate the dining experience. Its warm and contemporary setting fosters an inviting atmosphere that celebrates genuine hospitality and refined simplicity. Every aspect of the restaurant, from the thoughtful presentation of plates to the carefully crafted drinks and the attentive service from greeting to farewell, is crafted to leave lasting impressions on guests. This approach has positioned Scratch Gourmet Kitchen as a premier destination for diners seeking a sophisticated yet comfortable culinary experience.
The role of General Manager at Scratch Gourmet Kitchen is a pivotal leadership position designed for an individual who embodies a blend of polished professionalism and heartfelt hospitality. This full-time role, located in Prairie Village, KS, not only offers a competitive salary but also includes performance-based incentives, reflecting the importance of leadership in driving business success. The General Manager is charged with leading the restaurant with grace, precision, and an unwavering commitment to excellence, serving as both a charismatic host and a strategic operations leader. This role demands an individual who is equally adept at engaging with guests on the dining room floor, creating memorable moments of connection, and at analyzing performance metrics behind the scenes to ensure operational efficiency and financial health. The General Manager will be instrumental in inspiring and mentoring the team, fostering a culture of integrity, professionalism, and pride in service. They will also collaborate closely with ownership, the Executive Chef, and the Beverage Director to faithfully execute the restaurant's vision and uphold its high standards. Key responsibilities encompass overseeing front-of-house operations, managing schedules, optimizing service pacing, and enhancing guest engagement. The role also includes a strong financial component, requiring the management of cost controls, labor efficiency, and strategic initiatives for revenue growth. Handling guest relationships with sensitivity and responsiveness is crucial, aiming to cultivate loyalty and satisfaction. Furthermore, the General Manager will drive brand excellence through collaboration on events, partnerships, and marketing, all while ensuring strict adherence to operational standards including health, safety, and regulatory compliance. Overall, the role is about creating an exceptional dining experience where guests feel seen, valued, and inspired to return, affirming Scratch Gourmet Kitchen’s reputation as a leader in contemporary American dining.
The role of General Manager at Scratch Gourmet Kitchen is a pivotal leadership position designed for an individual who embodies a blend of polished professionalism and heartfelt hospitality. This full-time role, located in Prairie Village, KS, not only offers a competitive salary but also includes performance-based incentives, reflecting the importance of leadership in driving business success. The General Manager is charged with leading the restaurant with grace, precision, and an unwavering commitment to excellence, serving as both a charismatic host and a strategic operations leader. This role demands an individual who is equally adept at engaging with guests on the dining room floor, creating memorable moments of connection, and at analyzing performance metrics behind the scenes to ensure operational efficiency and financial health. The General Manager will be instrumental in inspiring and mentoring the team, fostering a culture of integrity, professionalism, and pride in service. They will also collaborate closely with ownership, the Executive Chef, and the Beverage Director to faithfully execute the restaurant's vision and uphold its high standards. Key responsibilities encompass overseeing front-of-house operations, managing schedules, optimizing service pacing, and enhancing guest engagement. The role also includes a strong financial component, requiring the management of cost controls, labor efficiency, and strategic initiatives for revenue growth. Handling guest relationships with sensitivity and responsiveness is crucial, aiming to cultivate loyalty and satisfaction. Furthermore, the General Manager will drive brand excellence through collaboration on events, partnerships, and marketing, all while ensuring strict adherence to operational standards including health, safety, and regulatory compliance. Overall, the role is about creating an exceptional dining experience where guests feel seen, valued, and inspired to return, affirming Scratch Gourmet Kitchen’s reputation as a leader in contemporary American dining.
Job Requirements
- Minimum 5 years of progressive leadership experience in fine dining or luxury hospitality
- Sommelier Certification preferred, with Level 1 required after one year of employment
- Strong knowledge of food, wine, and cocktail culture
- Excellent communication skills
- Emotional intelligence
- Attention to detail
- Proven leadership and team management skills
- Financial management capability
Job Qualifications
- Minimum 5 years of progressive leadership in a fine dining or luxury hospitality environment
- Sommelier Certification preferred
- Level 1 or 2
- Level 1 required after 1 year with the company
- Deep knowledge of food, wine, and cocktail culture, with the ability to lead and educate teams on these elements
- A natural host with exceptional communication, emotional intelligence, and attention to detail
- Proven ability to manage both people and performance at a high level
- Financial acumen and operational sophistication to maintain profitability while protecting the guest experience
- A personal passion for creating memorable, meaningful dining experiences
Job Duties
- Serve as the face and voice of the restaurant, leading with presence, poise, and purpose during every service
- Be present at the restaurant during service and lead by example as your guide operational excellence
- Inspire, mentor, and develop a team culture rooted in hospitality, integrity, and professional pride
- Partner closely with ownership, the Executive Chef, and Beverage Director to execute the vision of Scratch Gourmet Kitchen with consistency and care
- Oversee all front-of-house operations, managing schedules, ensuring excellence in service, pacing, and guest engagement
- Manage financial performance, including cost controls, labor efficiency, and revenue growth strategies
- Curate and maintain strong guest relationships, anticipating needs, resolving challenges gracefully, and fostering genuine loyalty
- Drive brand excellence through thoughtful collaboration on events, partnerships, and marketing initiatives
- Uphold all operational standards, including health, safety, and compliance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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