General Manager Fairfield Inn Longmont

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $81,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
bonus opportunity
Wellness stipend
Commuter stipend
Paid Time Off
paid sick days
Paid holidays
Daily Pay
free hotel nights
Recognition events

Job Description

5 Senses Hospitality Management is a dynamic and innovative company dedicated to reinvigorating the hospitality industry by focusing on the unique sensory experiences of both guests and team members. Their mission centers on igniting the five senses — sight, sound, taste, smell, and touch — through genuine acts of hospitality that not only welcome guests warmly but also create memorable, meaningful interactions. As a company, 5 Senses fosters an environment of inclusion, respect, and fun to promote employee satisfaction while ensuring excellent guest experiences. This forward-thinking culture encourages continuous growth and development, setting new standards in hospitality management. 5 Senses operates several properties where they implement strategic planning, effective communication, and community involvement to elevate their brand and guest satisfaction.

The General Manager at 5 Senses plays a pivotal role in leading the property to excellence by setting short-term and long-term goals alongside department heads. This leadership position demands a strategic thinker who can coordinate all departments to ensure operational efficiency, security, cleanliness, maintenance, and safety, all aligned with property and brand standards. The General Manager serves as the primary communication link between the team members, guests, ownership, and corporate brand representatives, ensuring everyone stays informed through effective and timely communication plans.

Key responsibilities include driving revenue growth while controlling expenses with full profit and loss accountability, forecasting accurate financial outcomes, managing capital expenditures, and developing robust human capital plans. The General Manager also drives team satisfaction by creating an inclusive work environment that respects individuals and provides the tools necessary for success and career advancement. They are expected to maintain strong community relationships, participate in community initiatives that enhance the property’s reputation, and ensure compliance with all operating policies.

Leadership development is a crucial part of the role, with the General Manager required to maintain succession plans and support the career growth of potential leaders within the organization. They must foster collaboration between departments to solve problems creatively and meet the changing needs of guests and employees alike. A Manager on Duty program guarantees leadership presence at all times to address team and guest needs promptly. This role requires someone with exceptional communication skills, financial acumen, and the ability to adapt strategically to an evolving business environment. The company also emphasizes adherence to ethical standards and provides equal employment opportunities, ensuring a harassment-free workplace.

The opportunity comes with competitive benefits including medical, dental, and vision insurance, paid time off including vacation and sick days, paid holidays, bonus opportunities, wellness and commuter stipends, daily pay options, free hotel stays, and ongoing recognition and fun events. 5 Senses offers a unique career growth path through structured development programs that encourage continuous learning and professional advancement for ambitious hospitality professionals. This role is ideal for experienced leaders who are passionate about hospitality and eager to influence the future of guest experiences in a supportive and innovative environment.

Job Requirements

  • 3 years of general manager experience in hospitality
  • College degree or equivalent work experience
  • Proven progressive experience in hospitality
  • Strong written and verbal communication skills in English
  • Financial acumen including P&L and budget management
  • Leadership experience with team development focus
  • Ability to think conceptually and solve problems creatively

Job Qualifications

  • 3 years of general manager experience in hospitality
  • College degree or equivalent work experience
  • Progressive experience and development in the hospitality industry
  • Strong written and verbal communication and presentation skills in English
  • Financial skills including P&L, budget management, expense control and forecasting
  • Proven success in leadership delivering outstanding guest experiences and team development
  • Ability for complex conceptual thinking and creative problem solving
  • Strategic leadership skills with adaptability to changing environments
  • Proficient computer skills including Word, Excel and PowerPoint

Job Duties

  • Lead the team by example to provide professional, efficient, courteous and genuine hospitality
  • Oversee overall direction, coordination, leadership and communication to all departments
  • Establish short-term and long-term goals with department heads to ensure the hotel's success
  • Ensure security, cleanliness, preventative maintenance and safety meet property and brand standards
  • Develop and execute effective communication plans for team members, guests and ownership
  • Drive team member satisfaction by fostering an inclusive environment that respects all and incorporates fun
  • Maintain strong business and community relationships and support beneficial property activities
  • Lead annual planning including sales and marketing, operating budget, capital expenditures and human capital plans
  • Complete periodic reporting as required by corporate, ownership and brand
  • Manage full P&L responsibility, drive revenue, control expenses and forecast financial outcomes
  • Monitor brand service scores daily and take action to maintain scores above brand average
  • Ensure compliance with best practice operating policies and brand standards
  • Provide formal and informal feedback in alignment with performance development policies
  • Maintain succession plans and support development of team members for promotions
  • Execute a Manager on Duty program to ensure continuous leadership presence
  • Foster cross-department collaboration for problem solving
  • Ensure mandatory meetings attendance and timely completion of required training by team members

Job Criteria

Experience

Expert Level (7+ years)


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