Landmark Hotel Group logo

General Manager, Fairfield Inn & Suites Chesapeake

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,100.00 - $86,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Generous Paid Time Off
Colonial Life Supplemental Insurance
401(k) with Company Match
Life insurance
Training and development opportunities
incentive-based bonus program
Employee Discounts
Discounts for friends and family

Job Description

Landmark Hotel Group is a renowned hospitality company dedicated to delivering exceptional service and creating memorable experiences for guests. Within this framework, the Fairfield Inn & Suites Chesapeake, VA stands out as a premier hotel location offering comfortable accommodations and first-rate hospitality services. As part of the Landmark family, this establishment prides itself on a culture rooted in quality, integrity, and service, where people are truly paramount. Employing a full-time General Manager, this position offers the opportunity to lead in a dynamic, guest-centric environment with a commitment to operational excellence and community engagement.

The General Manager role at Fairfield Inn & Suites Chesapeake is a pivotal leadership position that requires a visionary approach to managing hotel operations while fostering a positive work atmosphere. The successful candidate will be responsible for generating maximum financial and operational performance, adhering to company directions and established policies. Key to this responsibility is developing and nurturing a cohesive team of management and line staff, utilizing integrated goal planning and performance appraisal systems that align with the hotel’s strategic objectives.

This role demands an entrepreneurial spirit with a focus on business growth, revenue management, and market expansion opportunities. The General Manager will ensure consistent delivery of first-rate hospitality to every guest, emphasizing guest satisfaction and active management of guest recovery scores and the hotel’s online reputation. Compliance with human resources policies, safety, security, and risk management standards is paramount, along with fostering associate engagement, overseeing training programs, managing team performance, and driving succession planning.

Landmark Hotel Group is committed to supporting its associates through a comprehensive benefits package that includes medical, dental, vision, and supplemental insurance options. The company also offers generous paid time off and a 401(k) plan with a company match, demonstrating an investment in the long-term well-being and development of its employees. Professional growth is encouraged through extensive training and development opportunities.

The company culture is built on a family-like ethos where team members are encouraged to give back to the community and support local charities. The shared mission of paying it forward and helping others enhances the quality of life not only within the hotel but also in the broader community. Landmark’s leadership style promotes openness, fairness, and mutual respect, creating an inclusive workplace environment where every voice is valued.

If you are an experienced hospitality professional with a proven track record in hotel management, financial acumen, and a passion for leading teams toward excellence, this General Manager position offers a rewarding career path. Join a company that values integrity and service and become part of a team that is dedicated to making a positive impact on guests, associates, and the community.

Job Requirements

  • Minimum 5 years’ experience in the hotel industry
  • General Manager experience preferred
  • Ability to interact with others in an honest, fair, and respectful manner
  • Proven track record of meeting budgets, understanding P&L statements, and cost controls
  • Sales and revenue management experience preferred
  • Excellent communication, leadership, organization, problem-solving, and interpersonal skills
  • Computer proficiency including Microsoft Office Word, Excel, Outlook, and hotel brand systems

Job Qualifications

  • Minimum 5 years’ experience in the hotel industry
  • General Manager experience preferred
  • Ability to interact with others in an honest, fair, and respectful manner
  • Proven track record of meeting budgets, understanding P&L statements, and cost controls
  • Sales and revenue management experience preferred
  • Excellent communication, leadership, organization, problem-solving, and interpersonal skills
  • Computer proficiency including Microsoft Office Word, Excel, Outlook, and hotel brand systems

Job Duties

  • Generate maximum financial and operational performance within company direction and established policies and procedures
  • Develop and nurture a team of management and line staff directed towards achieving hotel goals and priorities
  • Fully implement and utilize integrated goal planning and performance appraisal processes
  • Provide first-rate hospitality to every guest
  • Lead the hotel in an entrepreneurial fashion focusing on opportunities to build and expand business volume
  • Ensure compliance with HR, safety, security, and risk management standards
  • Hold leadership teams accountable for fostering associate engagement, overseeing training, managing performance, and driving succession planning
  • Actively manage guest recovery scores and online reputation
  • Maintain and support the organization's professional image and high ethics

Job Criteria

Experience

Expert Level (7+ years)


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