General Manager - Embassy Suites

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

Embassy Suites by Hilton is a renowned hotel brand that offers guests a unique combination of comfort, convenience, and exceptional service. Located strategically close to the MARTA Buckhead Station, the hotel provides easy access to the city and its many attractions, including upscale shopping and dining venues such as Lenox Square and Phipps Plaza. Guests at Embassy Suites by Hilton can unwind with luxurious accommodations, thoughtful amenities, and on-site dining options like Ruth's Chris Steak House, making it an ideal destination for both business and leisure travelers. The hotel's commitment to excellence is reflected in its dedication to creating memorable guest experiences and maintaining high service standards throughout every aspect of the property.

We are currently seeking a dynamic and motivated General Manager to lead our hotel team towards unparalleled success. This pivotal leadership role involves overseeing all hotel operations, including budgeting, forecasting, strategic planning, and managing service initiatives designed to enhance guest satisfaction and ensure financial profitability. As the General Manager, you will be responsible for guiding a diverse team, recruiting and training new members, monitoring performance, and implementing professional development opportunities. Additionally, you will serve as the primary liaison between the hotel and its owners as well as corporate entities, fostering strong partnerships to drive the property’s growth.

The ideal candidate will bring significant experience managing hotel operations with a focus on room management and a proven track record of achieving financial objectives in a property of similar size and scale. A minimum of one year as a Hotel Manager or three years in an executive role within a comparable hotel is required. The role demands exceptional leadership skills to nurture a positive organizational culture, effectively collaborate with sales teams to increase business, and manage owner relations professionally. Preferred qualifications include familiarity with Hilton brand standards and the local market, helping to align the hotel’s operations with the broader goals of Hilton’s global network.

Hilton, a global leader in the hospitality industry with a legacy dating back to 1919, prides itself on its core values of hospitality, integrity, leadership, teamwork, ownership, and prompt action. We are passionate about delivering exceptional guest experiences and maintaining high ethical standards. Joining Embassy Suites by Hilton as the General Manager means becoming a part of an organization that values quality, productivity, dependability, customer focus, and adaptability. You will play a vital role in shaping the guest experience, developing your team, and contributing to the ongoing success and reputation of the hotel.

This role offers an exciting opportunity to lead a premier hotel property in a vibrant location, with the support of an established brand and a dedicated team. If you are a strategic, results-driven hotel management professional with a passion for hospitality excellence, this position will place you at the forefront of a rewarding career path within the Hilton family.

Job Requirements

  • Experience managing a hotel with 10 million in revenue and 300 rooms
  • minimum of one year as a hotel manager or three years as an executive member in a similar-sized or larger property
  • proven experience in hotel operations with a strong emphasis on room management
  • ability to foster a positive organizational culture
  • effective collaboration with sales teams to drive business growth
  • experience managing owner relations and developing positive partnerships
  • strong financial management skills to oversee budgets and enhance profitability

Job Qualifications

  • Experience managing a hotel with 10 million in revenue and 300 rooms
  • minimum of one year as a hotel manager or three years as an executive member in a similar-sized or larger property
  • proven experience in hotel operations with a strong emphasis on room management
  • ability to foster a positive organizational culture
  • effective collaboration with sales teams to drive business growth
  • experience managing owner relations and developing positive partnerships
  • strong financial management skills to oversee budgets and enhance profitability
  • expertise with Hilton brand standards
  • familiarity with the local market

Job Duties

  • Leading all hotel operations including budgeting, forecasting, strategic planning, and managing service initiatives
  • ensuring guest and team member satisfaction remains a priority
  • monitoring team member performance and providing professional development opportunities
  • recruiting, interviewing, and training new team members
  • overseeing service quality and operational efficiencies while meeting financial measurements
  • identifying performance gaps and implementing solutions to improve productivity
  • acting as the primary liaison with owners and corporate entities

Job Criteria

Experience

Mid Level (3-7 years)


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