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General Manager - Dextro San Diego ($150K-$160K)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $160,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid vacation
Paid holidays
Paid Personal Days
discounted hotel stays
Career Development
bonus
Job Description
Our esteemed client is a prominent hotel organization dedicated to providing exceptional hospitality experiences to guests while maintaining a strong commitment to operational excellence. This company operates in the hospitality industry, overseeing diverse facets of hotel management such as accommodations, food and beverage, sales, engineering, human resources, and accounting. Known for its culture of customer service and innovation, the organization fosters a supportive environment for its staff and promotes continuous growth and improvement. Emphasizing a people-first approach, the company encourages professionalism, teamwork, and leadership within a vibrant and fast-paced hotel setting.
The General Manager position represents a high-level leadership rol... Show More
The General Manager position represents a high-level leadership rol... Show More
Job Requirements
- Bachelor's degree in hotel management or related business field preferred
- minimum 3 years' experience in rooms and/or food & beverage functions
- knowledge of federal, state and local employment laws and regulations
- strong business communication skills verbal and written
- strong computer skills in microsoft suite
- ability to travel occasionally
- regular attendance according to established guidelines
- proven ability to manage a 24-hour, 7-day work environment
- professional image
- basic computational ability
- ability to multitask and meet deadlines
- ability to maintain confidentiality
- ability to remain calm under pressure
- good interpersonal and leadership skills
Job Qualifications
- Bachelor's degree in Hotel Management or related business field preferred
- minimum 3 years' experience in Rooms and/or Food & Beverage functions
- strong business communication skills verbal and written
- strong presentation skills and ability to lead team at leadership and hourly level
- knowledge of federal, state and local employment laws and regulations
- high work ethic and self-initiative
- strong computer skills in Microsoft Suite
- some travel may be required
- regular attendance according to established guidelines
- proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
- professional image as perceived by subordinates, peers, superiors, guests and community
- must possess basic computational ability
- focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- maintain calm and professional demeanor in sometimes high pressure situations
- ability to converse calmly with upset associates, superiors and guests in intense emotional situations
- ability to participate in and lead departmental and/or hotel team meetings
Job Duties
- Practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
- resolve guest complaints, ensuring guest satisfaction in each interaction
- coordinate special programs, functions and incentives to improve guest service
- work in a cooperative and friendly manner with fellow associates
- effectively lead the Executive Committee to reach the goals of the property
- develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR
- ensure the property is compliant in all departments, growing the business year over year
- ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue
- coach and develop leaders to exceed performance expectations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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