General Manager Dauphin St

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,800.00 - $77,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Bonuses
Incentive programs
Paid Time Off
Training and Development
Annual company cruise

Job Description

Checkers & Rally's Drive-In Restaurants is a leading fast-food restaurant chain renowned for its unique drive-in concept and high-quality quick service dining. Established with a commitment to excellence and customer satisfaction, Checkers & Rally's focuses on offering a dynamic work environment where teamwork, hard work, and innovation are celebrated. The company prides itself on creating an engaging culture that prioritizes the well-being of its employees and the satisfaction of its franchisees and guests. With numerous locations across the United States, Checkers & Rally's continues to grow its footprint in the quick-service restaurant industry, driven by its passion for quality food, outstanding service, and operational excellence.

The General Manager role at the Dauphin St location represents a critical leadership position within Checkers & Rally's Drive-In Restaurants. This full-time role requires a seasoned professional dedicated to executing restaurant plans effectively by achieving predefined sales and profit goals. The General Manager is charged with overseeing the operational functions of the restaurant to ensure it remains the top choice for both guests and employees. This includes managing the profit and loss statements, analyzing operational data, and developing strategies to enhance sales, profits, and service efficiency. The role demands strong leadership to maintain a safe, clean, and fun work environment, while also fostering excellent guest experiences.

Key responsibilities involve managing all aspects of the P&L, recruiting and retaining the right staff, and ensuring store operations are fully staffed for optimal service delivery. The General Manager will also be responsible for training team members and managers in operations, policies, procedures, and guest service standards. They are expected to handle complaints and policy violations promptly with professionalism and care. Providing regular feedback and coaching to employees to support performance improvement is also critical.

This position offers an exciting opportunity for individuals passionate about fast-paced restaurant management to grow their career with a reputable brand. Checkers & Rally's offers comprehensive benefits such as medical and dental plans, competitive bonuses, and an incentive-driven culture that includes unique rewards like an all-expenses-paid annual cruise. In addition, the company supports personal and career development through effective training and development programs, allowing General Managers to achieve their fullest potential. This role is perfect for candidates who thrive in a high-energy environment, embrace the company values of integrity, service, excellence, and boldness, and are committed to making a difference every day in the lives of guests and employees alike.

Job Requirements

  • High school diploma or general education degree (GED)
  • Food Safety Certified preferred
  • Minimum of 2 years restaurant management experience preferably in quick service restaurants
  • Basic math skills
  • Experience with Microsoft Office and general systems
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy level
  • Commitment to core company values

Job Qualifications

  • High school diploma or general education degree (GED)
  • Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems proficiency
  • Strong verbal and written communication skills
  • Ability to work a flexible schedule including extended hours
  • High energy to thrive in a fast-paced environment
  • Commitment to core values including integrity, service, excellence, and courage to grow

Job Duties

  • Manage the overall restaurant operations to achieve sales and profit goals
  • Analyze operational data and create plans to improve sales, profits, and service efficiency
  • Hire and staff the restaurant appropriately to maintain consistent operations
  • Train team members and managers on policies, procedures, and guest service
  • Address guest complaints and policy violations promptly and effectively
  • Provide regular performance feedback and coaching to staff
  • Ensure the restaurant is a safe, clean, and engaging environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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