General Manager - Crowley DQ #56

Crowley, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

Job Description

Our client is a well-established restaurant franchise known for delivering high-quality food and exceptional customer service within a fast-paced quick-service restaurant environment. As part of a leading chain, the restaurant has built a strong reputation for operational excellence and guest satisfaction. This company takes pride in its commitment to maintaining rigorous standards of quality, cleanliness, and value, while fostering a positive and cooperative workplace for all team members. Employing this approach, they have consistently achieved strong growth and profitability in the competitive restaurant industry.

We are currently seeking a dynamic and experienced Restaurant Manager to oversee the full spectrum ... Show More

Job Requirements

Three to five years of restaurant management experience
QSR experience
High school diploma or equivalent
Proven track record in management of COGS and labor
Excellent customer service and employee relations skills
Detail oriented with capability to oversee all aspects of the business
Ability to perform under pressure in a high volume restaurant
Ability to work in and out of different temperature ranges
Ability to stand for long periods of time
Ability to lift up to 50 pounds
Positive attitude, good manners, proper personal hygiene, and promptness

Job Qualifications

Three to five years of restaurant management experience preferred
QSR experience strongly preferred
High School diploma or equivalent required
Proven track record in management of COGS and labor
Excellent customer service skills
Strong employee relations skills
Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously
Ability to perform under pressure in high volume restaurant environments

Job Duties

Oversees and manages all areas of restaurant and makes final decisions on matters of importance
Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
Responsible for the development and achievement of the restaurant's game plan by working with their DM
Ensures guest service in all areas meets company standards
Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
Works with local chamber and schools to increase restaurant sales
Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
Manages restaurant P&L to optimize manageable profit, controls COGS, labor, and controllables (semi-fixed expenses)
Performs other duties and responsibilities as requested by DM
Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan
Ensures the restaurant is in accordance with established company standards, policies and procedures
Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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