General Manager- Craftsman Inn and Suites

Schulte Hospitality Group (SHG) and Craftsman Inn & Suites are thrilled to announce an exciting opportunity for a dynamic and service-oriented General Manager to join their dedicated team. Schulte Hospitality Group is a prominent division of Schulte Companies, a respected third-party management organization with a rich, multi-generational background in all aspects of the hospitality industry. With a diverse and innovative team of hoteliers and restaurateurs, SHG proudly operates over 200 properties spanning 38 states across the United States and extending into three countries. Their extensive portfolio includes prestigious international brands such as Marriott, Hilton, IHG, and Hyatt alongside exclusive, independent, boutique, and lifestyle hotels and dining venues. This robust presence and diverse brand portfolio provide a unique professional environment for growth and development within the hospitality sector.

SHG’s mission is firmly grounded in a comprehensive service culture aiming to exude hospitality through respectful, authentic interactions while prioritizing the needs of both internal and external stakeholders. They continuously strive to make a positive impact, cultivating not only a workplace but also a community where employees feel valued and empowered. Candidates joining the company become part of a rapidly expanding network of passionate hospitality professionals who are eager to collaborate and share their commitment to excellence.

The General Manager role is critical in upholding the company’s commitment to exceptional service and operational excellence. This leadership position revolves around managing hotel operations to ensure financial success while delivering an extraordinary guest experience. The General Manager will be responsible for managing budgets, overseeing expenditures, and maintaining financial and statistical records. This role involves setting and achieving sales and profit targets to drive the property’s performance. The General Manager will recruit, train, and supervise staff, carefully planning their schedules to optimize productivity and morale. They will respond appropriately to guest concerns and troubleshoot problems promptly to ensure smooth operations throughout the hotel.

Additional responsibilities include coordinating and managing events and conferences, maintaining the property’s physical assets through supervision of maintenance, renovations, supplies, and furnishings, and fostering strong relationships with contractors, vendors, and suppliers. The General Manager also ensures adherence to brand standards, compliance with licensing laws, health and safety regulations, and all statutory requirements. Creating a safe and secure environment for both guests and associates remains a top priority.

This role deserves a leader with excellent communication skills and a demonstrated ability to guide teams. Candidates should be detail-oriented, financially savvy, proficient in Microsoft Office, and adept at multitasking in a fast-paced environment. SHG provides a rewarding, fun, and flexible workplace that emphasizes continuous career growth and development. Employees enjoy a comprehensive benefits package, including innovative perks such as Daily Pay (allowing associates to get paid immediately for hours worked), free telemedicine, and virtual mental health care access from day one, multiple health and life insurance options, a company-matched 401k plan, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and discounts through the Schulte Savings Marketplace.

Prospective applicants should expect a thorough hiring process that may include phone interviews, manager interviews, drug screening, background checks, reference verifications, and employment assessments. Schulte Hospitality Group is an Equal Opportunity Employer that values diversity and inclusion in the workplace and is committed to fostering an environment where all employees can thrive and grow.