General Manager, Courtyard Baton Rouge Acadian Centre/LSU Area

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $42,800.00 - $63,900.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

performance bonuses

Job Description

Marriott International is a globally recognized hospitality company renowned for its commitment to quality, service, and innovation in the hotel industry. With a network of prestigious properties worldwide, Marriott provides travelers with exceptional lodging experiences, characterized by luxury, comfort, and outstanding customer service. The company's extensive portfolio includes luxury, premium, and select-service hotels, catering to diverse market segments and meeting the unique needs of each guest. Marriott’s dedication to excellence is reflected in its focus on operational performance, revenue management, and sustainable growth, ensuring all properties uphold the brand’s high standards and deliver consistent value to guests and stakeholders alike.

The position of General Manager at Marriott International is a critical leadership role responsible for overseeing all aspects of property operations. This includes managing performance, food and beverage operations, sales and marketing strategies, profitability, revenue generation, and human resources activities. The General Manager acts as the primary strategic business leader of the property, ensuring that all initiatives and brand standards are implemented effectively to meet or exceed guest expectations. This individual plays a pivotal role in driving the property's financial success and providing an excellent return on investment for both Marriott International and property ownership.

The General Manager leads a diverse management team in the development and execution of property-wide strategies, ensuring seamless operational flow across departments such as front desk, housekeeping, sales, marketing, and food and beverage. A significant part of this role entails managing and refining sales strategies in partnership with the Regional Sales Office and Market Sales teams to maximize revenue opportunities. The role demands a strong focus on profitability management, balancing labor budgets, controlling costs, and leveraging vendor relationships to optimize operational efficiency.

Moreover, the General Manager is responsible for maintaining revenue management goals in coordination with the revenue management office to monitor pricing strategies and inventory balance, ensuring the property capitalizes on demand fluctuations and sustains competitive market positioning. They also oversee human resource functions including associate training, recruitment, performance management, and professional development to foster a productive and engaged workforce.

In addition, the General Manager cultivates positive relationships with key stakeholders such as brand leadership, property owners, and above-property leadership to report on financial and operational performance, facilitate business reviews, and support property growth initiatives. This role requires exceptional organizational skills, strategic thinking, and the ability to communicate effectively across multiple channels and audiences.

Overall, the General Manager position at Marriott International offers an exciting opportunity for an experienced hospitality professional to lead a premier property in a dynamic and rewarding environment, dedicated to delivering unparalleled guest experiences while achieving strong business results. This is a full-time, senior-level role that requires a combination of strategic leadership, operational expertise, and relationship management within the hospitality industry.

Job Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
Ability to lead and manage diverse teams
Strong analytical and financial management skills
Effective project management capabilities
Excellent problem-solving and decision-making skills
Strong customer service orientation

Job Qualifications

2-year degree in Business Administration, Hotel and Restaurant Management, or related major
4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major
2 years of relevant professional experience
Strong leadership and strategic planning skills
Excellent communication and interpersonal abilities
Proven track record of managing multi-departmental operations

Job Duties

Manage general property performance including operational and service standards
Lead food and beverage operations to maximize profit margins and ensure quality standards
Develop and execute sales and marketing strategies in partnership with sales offices
Manage profitability by controlling costs, analyzing financial data, and supporting revenue goals
Maintain revenue management goals in coordination with revenue management office
Conduct human resource activities including recruitment, training, performance evaluation, and associate development
Build and maintain relationships with property stakeholders and report on operational performance