Panera Bread logo

General Manager - Colonnade Center Drive

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Perks and rewards
Team Member Assistance Program

Job Description

Panera Bread is a leading fast-casual restaurant chain known for its bakery-cafe concept that combines fresh, high-quality food with a warm and inviting atmosphere. Established as a beloved neighborhood destination, Panera focuses on delivering exceptional guest experiences through its commitment to quality ingredients, friendly service, and community engagement. The company prides itself on fostering a culture of warmth, belonging, growth, and trust among its team members and guests alike. With a strong presence across the United States, Panera Bread has become synonymous with fresh bread, savory meals, and an approachable cafe experience ideal for families, professionals, and food enthusiasts.

As a General Manager at Panera, you will play a pivotal role in steering the success and operational excellence of one of these cherished bakery-cafes. This position offers an exceptional opportunity for leaders who thrive in dynamic, fast-paced environments and are passionate about team development, guest satisfaction, and business management. The General Manager oversees the entire bakery-cafe operations, holding responsibility for strategic decision-making, team leadership, and ensuring every guest encounter reflects Panera's signature warmth and quality.

You will lead a high-performing team, managing everything from staffing, scheduling, and performance to training, career development, and fostering a positive workplace culture. The role emphasizes not only delivering operational goals but creating an environment where each team member can grow and succeed while contributing to the overall guest experience. Managing costs, inventory, health and safety standards, and compliance with regulations is also a critical component of your duties to maintain the bakery-cafe’s efficiency and reputation.

In addition to operational oversight, this leadership role offers competitive pay, eligibility for quarterly bonuses, and an array of benefits including paid vacation, sick time, holidays, medical, dental, vision, life, and pet insurance, as well as a 401(k) plan with match. Panera also supports career advancement and leadership development, tuition discounts, and provides numerous perks and rewards to enhance employee satisfaction and growth. This role requires flexibility in working hours, including nights and weekends, and the ability to motivate and inspire a team while managing shifting priorities.

Joining Panera as a General Manager means becoming part of a company that values purpose-driven leadership and celebrates the impact each leader has in making the familiar fantastic. If you are passionate about leading teams to success, creating memorable guest experiences, and growing within a supportive culture, Panera offers a fulfilling career path where your efforts are recognized, your development is prioritized, and your impact is meaningful every day. This position is ideal for individuals with a proven track record in restaurant management who are ready to take ownership of their career and a bakery-cafe that flourishes under their guidance.

Job Requirements

  • Minimum age 18 years of age
  • 3+ years of restaurant General Manager experience preferred
  • ServSafe certification or ability to achieve
  • any job offer for this position is conditional upon the results of a background check
  • proven ability to drive positive results through strong business acumen
  • proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • this role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities
  • ability to lift, carry, push, or pull objects 25 pounds
  • capability to stand and walk for up to 6 hours
  • must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Job Qualifications

  • 3+ years of restaurant General Manager experience preferred
  • ServSafe certification or ability to achieve
  • proven ability to drive positive results through strong business acumen
  • proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ability to lift, carry, push, or pull objects 25 pounds
  • capability to stand and walk for up to 6 hours
  • ability to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Job Duties

  • Own all aspects of leading the bakery-cafe team including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning
  • hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
  • manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
  • create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values and Behaviors
  • follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
  • make sure every guest is delighted by the quality of our food, service, and staff
  • build engaging relationships that lead to long-term, loyal guests
  • ensure team members follow company policies and procedures and comply with all federal, state and local regulations
  • responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
  • responsible for maintaining the bakery-cafe’s overall costs and inventory
  • help build our culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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