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General Manager - Capital One Arena

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $140,000.00 - $150,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark Sports + Entertainment is a leading provider of food and facilities services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in service and united by their purpose, Aramark aims to make a positive impact on their employees, partners, communities, and the planet. The company believes in fostering equal employment opportunities and creating a work environment where diversity and inclusion are prioritized. This commitment ensures that individuals of all backgrounds can thrive while working at Aramark. With a strong emphasis on career development, Aramark supports the growth of their employees by offering opportunities to develop talents,... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Experience managing large revenue accounts
  • Strong financial acumen and data-driven decision-making ability
  • Excellent interpersonal and communication skills
  • Ability to read and interpret contractual agreements
  • Experience in service industry or hospitality
  • Proven leadership skills managing teams through managers
  • Ability to manage budgets and perform financial analysis
  • Experience developing sales strategies and operational initiatives
  • Physical ability to perform tasks involving lifting, bending, pushing, pulling, and extended walking and standing
  • Willingness to wear uniforms and use personal protective equipment (PPE)

Job Qualifications

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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