General Manager - Boutique Hotel & Community Leader

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities

Job Description

Our distinguished boutique hotel, located in the historic and vibrant city of Alexandria, Virginia, is renowned for its exceptional commitment to providing guests with a memorable and refined hospitality experience. Nestled in a community rich with culture and history, the hotel prides itself on blending classic charm with modern amenities, creating an inviting atmosphere that caters to both leisure and business travelers. Alexandria's dynamic local scene offers an excellent backdrop for our establishment, making it a preferred destination for visitors seeking both comfort and authentic local engagement. We are a full-service boutique hotel, emphasizing personalized service, superior guest satisfaction, and a strong connection to the community which sets us apart in the competitive hospitality market. Our team is passionate about delivering excellence and fostering meaningful relationships with guests and local partners alike.

We are currently seeking a highly qualified General Manager to lead our operations and elevate the guest experience to new heights. This leadership role is fundamental in driving the hotel's revenue growth, strengthening community ties, and enhancing overall operational performance. The successful candidate will possess extensive experience managing full-service hotels, demonstrating a proven ability to strategize and oversee complex hotel functions seamlessly. They will be adept at talent management, cultivating a spirit of teamwork, and inspiring staff to deliver outstanding service. In addition to operational oversight, the General Manager will play a key role in developing innovative strategies aligned with the hotel's brand values and the unique culture of Alexandria. This position demands a dynamic leader who thrives in a fast-paced, upscale environment and values creativity, connection, and community engagement. Our ideal candidate is enthusiastic about building relationships within the local area, leading by example, and ensuring every guest enjoys a tailored and remarkable stay. Join us in a rewarding opportunity to shape the future of a beloved boutique hotel that champions exceptional hospitality in one of Virginia's most charming cities.

Job Requirements

  • minimum of 5 years experience in full-service hotel management
  • ability to work flexible hours including weekends and holidays
  • strong organizational and multitasking skills
  • excellent problem-solving capabilities
  • commitment to delivering exceptional guest service
  • valid driver’s license
  • proficiency in English

Job Qualifications

  • bachelor’s degree in hospitality management or related field preferred
  • extensive experience in hotel management, particularly in full-service boutique settings
  • strong leadership and team-building skills
  • excellent communication and interpersonal abilities
  • proven track record of increasing hotel revenue and enhancing guest satisfaction
  • proficiency with hotel management software and financial reporting
  • knowledge of local market trends and community engagement practices

Job Duties

  • developing operational strategies to improve efficiency and guest satisfaction
  • managing hotel staff recruitment, training, and performance evaluations
  • overseeing daily hotel operations including front desk, housekeeping, and food and beverage services
  • driving revenue through marketing initiatives and pricing strategies
  • fostering strong relationships with local businesses and community organizations
  • ensuring compliance with health, safety, and hospitality regulations
  • handling guest complaints and implementing service recovery measures

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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