General Manager - Blue Collar Coffee Company

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $63,870.35 - $75,773.71

Benefits

Employee Discounts

Paid Time Off

Training and development opportunities

401k plan

medical benefits

24/7 Online Care

Pet insurance

Job Description

Geronimo Hospitality Group is an award-winning collection of boutique hotels, restaurants, and clubs known for its vibrant and boundary-pushing work environment. As a company that defies the status quo, Geronimo Hospitality Group prides itself on not merely raising the bar but being the bar in hospitality excellence. This innovative group creates memorable destinations that guests cherish, rather than pass-through pit stops, reflecting its commitment to delivering exceptional experiences that surpass expectations.

One of the unique brands within the group, Blue Collar Coffee Co., exemplifies this ethos by offering handcrafted espresso and coffee drinks made from premium Wisconsin-roasted Ruby Coffee Ro... Show More

Job Requirements

High school diploma or equivalent
Minimum 5 years' experience in front-of-house or back-of-house operations leadership and/or management positions
Computer skills including Microsoft Office
Food manager and beverage operator certification within 90 days of employment
U.S. work authorization required

Job Qualifications

High school diploma or equivalent
Minimum 5 years' experience in front-of-house or back-of-house operations leadership and/or management positions
Computer skills including Microsoft Office
Food manager and beverage operator certification within 90 days of employment
Bachelor's degree in Hospitality Management or Business Administration or equivalent education and work experience (preferred)

Job Duties

Promotes a culture of open communication
Drive organizational excellence in operations and customer service
Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set
Participate in and integrate Living as a Leader concepts into all levels of management
Produce monthly financial reports to be presented to Geronimo Hospitality Leadership
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Approach all encounters with guests and team members in a friendly, service-oriented manner
Ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
Responsible for ensuring consistent high quality of food preparation and service
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Work closely with other departments including Marketing, Human Resources, Sales, Accounting, and Lodging to ensure quality guest and employee experience
Ensure positive guest service in all areas
respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Complete accident reports promptly if a guest or employee is injured
Hire, develop and train associates to ensure guest satisfaction and company culture
Ensure the cleanliness and safety of the restaurant and its assets through enforcing and maintaining preventative maintenance programs
Work with People & Culture team as needed to ensure all entity employment practices comply with federal, state, and local regulations

Job Location

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