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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $60,000.00
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Work Schedule

Weekend Shifts
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Benefits

401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Albuquerque Social Club (ASC) is a vibrant community-focused establishment located in Albuquerque, New Mexico, dedicated to serving the full LGBTQ+ spectrum. Known for its inclusive atmosphere and commitment to creating a safe, welcoming environment, ASC operates as a social club that fosters community care and equity through diverse programming and member-centered services. The club stands as a hub for social gatherings, nightlife, and cultural events aimed at promoting belonging, dignity, and open communication within the LGBTQ+ community. As a nonprofit organization, ASC emphasizes transparency and accountability in all its operations, ensuring its policies and decision-making processes are fair, documented, and... Show More

Job Requirements

  • Must pass a background check, including verification of eligibility to serve in a licensed alcohol-serving environment
  • Must be available evenings, weekends, and holidays as club operations require
  • Participation in any required training or certification programs is mandatory

Job Qualifications

  • Minimum 3 years of supervisory or management experience in hospitality, nonprofit, or nightlife/event settings
  • Must be able to obtain and maintain a New Mexico alcohol server certification
  • Knowledge of inventory management, POS systems, and staff scheduling
  • Strong leadership, organizational, and interpersonal skills
  • Committed to LGBTQ+ inclusion, equity, and harm reduction principles
  • Familiarity with nonprofit governance and 501(c)(7) operations
  • Experience working in queer or community-based spaces
  • Basic understanding of fire code, ADA, and public safety requirements in nightlife venues
  • Experience producing queer events, drag shows, or community outreach programs
  • Background in harm reduction, de-escalation, or conflict mediation
  • Familiarity with booking entertainment and working with artists and DJs

Job Duties

  • Recruit, interview, hire, and onboard bar, floor, and support staff
  • Create and maintain weekly staff schedules based on business needs, events, and labor budgets
  • Provide coaching, mentoring, and corrective action when needed
  • conduct performance evaluations
  • Foster a positive, inclusive, and high-performance culture
  • Lead pre-shift briefs to communicate priorities, menu updates, and service standards
  • Resolve staff conflicts and ensure consistent enforcement of policies
  • Oversee daily opening and closing procedures
  • Ensure the bar maintains high standards of cleanliness, organization, and ambiance
  • Monitor and enforce service quality standards (speed, friendliness, accuracy, consistency)
  • Ensure equipment is maintained
  • coordinate repairs and preventative maintenance
  • Ensure the bar environment meets club standards (lighting, music, decor, layout)
  • Manage budgets, revenue targets, cost control, and financial reporting
  • Analyze daily, weekly, and monthly sales reports
  • track KPIs such as labor %, beverage cost %, and inventory variance
  • Approve purchases and negotiate vendor contracts to optimize profitability
  • Ensure accurate cash handling procedures and oversee daily cash reconciliation
  • Identify revenue growth opportunities (happy hour, specials, events, upselling strategies)
  • Oversee ordering for alcohol, mixers, food (if applicable), disposables, and cleaning supplies
  • Maintain accurate inventory levels
  • manage weekly or monthly inventory counts
  • Implement loss-prevention strategies to reduce waste, theft, and over-pouring
  • Work with distributors on pricing, promotions, and product selections
  • Ensure guests receive exceptional service and an inviting experience
  • Handle escalated customer complaints with professionalism and sound judgment
  • Monitor guest and member feedback across platforms (Google, Yelp, social media)
  • Develop programs to increase member satisfaction, loyalty, and repeat business
  • Collaborate with the Board on marketing strategies including social media, promotions, community outreach
  • Collaborate with the Board on member recruitment and engagement opportunities
  • Maintain club identity across all promotional efforts
  • Work with Board and Members to ensure all events are executed successfully, including overseeing setup, additional staffing, and reconciliation
  • Ensure compliance with liquor laws (overservice prevention, ID checks)
  • health department regulations
  • OSHA safety standards
  • city/state licensing requirements
  • employment and labor laws
  • Maintain all required certifications (e.g., alcohol server training)
  • Train staff on safe alcohol service, food handling, emergency procedures, and workplace safety
  • Manage payroll, timesheets, and labor reports
  • Maintain employee files and training records
  • Develop, update, and enforce SOPs, handbooks, and policy manuals
  • Oversee POS programming, menu updates, and inventory system accuracy
  • Coordinate with Board on major decisions, financial reviews, and strategic planning
  • Attend and contribute to all Monthly Board and Annual Meetings unless excused
  • Provide timely updates, incident reports, and escalation of issues as needed
  • Implement decisions of the Board and maintain confidentiality in executive matters
  • Submit a structured monthly GM Report covering operations, staffing, incidents, and key metrics

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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