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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Weekend Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Albuquerque Social Club (ASC) is a vibrant community-focused establishment located in Albuquerque, New Mexico, dedicated to serving the full LGBTQ+ spectrum. Known for its inclusive atmosphere and commitment to creating a safe, welcoming environment, ASC operates as a social club that fosters community care and equity through diverse programming and member-centered services. The club stands as a hub for social gatherings, nightlife, and cultural events aimed at promoting belonging, dignity, and open communication within the LGBTQ+ community. As a nonprofit organization, ASC emphasizes transparency and accountability in all its operations, ensuring its policies and decision-making processes are fair, documented, and... Show More
Job Requirements
- Must pass a background check, including verification of eligibility to serve in a licensed alcohol-serving environment
- Must be available evenings, weekends, and holidays as club operations require
- Participation in any required training or certification programs is mandatory
Job Qualifications
- Minimum 3 years of supervisory or management experience in hospitality, nonprofit, or nightlife/event settings
- Must be able to obtain and maintain a New Mexico alcohol server certification
- Knowledge of inventory management, POS systems, and staff scheduling
- Strong leadership, organizational, and interpersonal skills
- Committed to LGBTQ+ inclusion, equity, and harm reduction principles
- Familiarity with nonprofit governance and 501(c)(7) operations
- Experience working in queer or community-based spaces
- Basic understanding of fire code, ADA, and public safety requirements in nightlife venues
- Experience producing queer events, drag shows, or community outreach programs
- Background in harm reduction, de-escalation, or conflict mediation
- Familiarity with booking entertainment and working with artists and DJs
Job Duties
- Recruit, interview, hire, and onboard bar, floor, and support staff
- Create and maintain weekly staff schedules based on business needs, events, and labor budgets
- Provide coaching, mentoring, and corrective action when needed
- conduct performance evaluations
- Foster a positive, inclusive, and high-performance culture
- Lead pre-shift briefs to communicate priorities, menu updates, and service standards
- Resolve staff conflicts and ensure consistent enforcement of policies
- Oversee daily opening and closing procedures
- Ensure the bar maintains high standards of cleanliness, organization, and ambiance
- Monitor and enforce service quality standards (speed, friendliness, accuracy, consistency)
- Ensure equipment is maintained
- coordinate repairs and preventative maintenance
- Ensure the bar environment meets club standards (lighting, music, decor, layout)
- Manage budgets, revenue targets, cost control, and financial reporting
- Analyze daily, weekly, and monthly sales reports
- track KPIs such as labor %, beverage cost %, and inventory variance
- Approve purchases and negotiate vendor contracts to optimize profitability
- Ensure accurate cash handling procedures and oversee daily cash reconciliation
- Identify revenue growth opportunities (happy hour, specials, events, upselling strategies)
- Oversee ordering for alcohol, mixers, food (if applicable), disposables, and cleaning supplies
- Maintain accurate inventory levels
- manage weekly or monthly inventory counts
- Implement loss-prevention strategies to reduce waste, theft, and over-pouring
- Work with distributors on pricing, promotions, and product selections
- Ensure guests receive exceptional service and an inviting experience
- Handle escalated customer complaints with professionalism and sound judgment
- Monitor guest and member feedback across platforms (Google, Yelp, social media)
- Develop programs to increase member satisfaction, loyalty, and repeat business
- Collaborate with the Board on marketing strategies including social media, promotions, community outreach
- Collaborate with the Board on member recruitment and engagement opportunities
- Maintain club identity across all promotional efforts
- Work with Board and Members to ensure all events are executed successfully, including overseeing setup, additional staffing, and reconciliation
- Ensure compliance with liquor laws (overservice prevention, ID checks)
- health department regulations
- OSHA safety standards
- city/state licensing requirements
- employment and labor laws
- Maintain all required certifications (e.g., alcohol server training)
- Train staff on safe alcohol service, food handling, emergency procedures, and workplace safety
- Manage payroll, timesheets, and labor reports
- Maintain employee files and training records
- Develop, update, and enforce SOPs, handbooks, and policy manuals
- Oversee POS programming, menu updates, and inventory system accuracy
- Coordinate with Board on major decisions, financial reviews, and strategic planning
- Attend and contribute to all Monthly Board and Annual Meetings unless excused
- Provide timely updates, incident reports, and escalation of issues as needed
- Implement decisions of the Board and maintain confidentiality in executive matters
- Submit a structured monthly GM Report covering operations, staffing, incidents, and key metrics
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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