Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,000.00 - $73,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Free and Discounted Services
401k Retirement Plan
Bonus opportunities
Career advancement opportunities
Job Description
Restore Hyper Wellness is a pioneering leader in the health and wellness industry, known for creating the innovative category of Hyper Wellness. With over 200 locations across 40 states, Restore offers a comprehensive range of cutting-edge health services under one roof, including IV drips, hot sauna sessions, hyperbaric oxygen therapy, red light therapy, and cryotherapy. The company is dedicated to helping individuals feel their best and perform at higher levels so they can enjoy doing more of what they love. Restore’s mission is to make Hyper Wellness widely accessible, affordable, and enjoyable for people from all walks of life. Backed by private equity investors such as General Atlantic and Level 5 Capital Partners, Restore is rapidly expanding its national retail footprint and continues to set the standard for holistic, integrative wellness solutions.
The General Manager role in Austin, TX, represents a critical leadership position within Restore. This full-time role requires open availability, including weekends, to lead the daily operations of a Restore studio effectively. As a General Manager, you will be responsible for overseeing all aspects of the studio’s performance, including brand awareness, driving traffic and membership growth, and managing key performance indicators to align with company objectives. You will lead a dynamic, talented team in a fun, inclusive, and engaging environment, focusing on delivering exceptional customer experiences and fostering a culture of five-star service. This role combines strategic leadership with hands-on management duties, including payroll, inventory, revenue oversight, marketing events, and team development. The ideal candidate will have a passion for wellness, proven management experience, and a commitment to helping people achieve their health goals. Your leadership will ensure that the Restore studio operates at peak efficiency, creates a welcoming environment for members and guests, and builds strong community partnerships. Furthermore, you will serve as an expert on Restore’s services, coaching team members to enhance their technical skills and sales strategies. The General Manager will play a vital role in driving sales growth and supporting the studio team through continuous coaching, performance reviews, and recognition programs. This role is perfect for an individual who thrives in a fast-paced setting and is passionate about fostering wellness and promoting a healthy lifestyle.
The General Manager role in Austin, TX, represents a critical leadership position within Restore. This full-time role requires open availability, including weekends, to lead the daily operations of a Restore studio effectively. As a General Manager, you will be responsible for overseeing all aspects of the studio’s performance, including brand awareness, driving traffic and membership growth, and managing key performance indicators to align with company objectives. You will lead a dynamic, talented team in a fun, inclusive, and engaging environment, focusing on delivering exceptional customer experiences and fostering a culture of five-star service. This role combines strategic leadership with hands-on management duties, including payroll, inventory, revenue oversight, marketing events, and team development. The ideal candidate will have a passion for wellness, proven management experience, and a commitment to helping people achieve their health goals. Your leadership will ensure that the Restore studio operates at peak efficiency, creates a welcoming environment for members and guests, and builds strong community partnerships. Furthermore, you will serve as an expert on Restore’s services, coaching team members to enhance their technical skills and sales strategies. The General Manager will play a vital role in driving sales growth and supporting the studio team through continuous coaching, performance reviews, and recognition programs. This role is perfect for an individual who thrives in a fast-paced setting and is passionate about fostering wellness and promoting a healthy lifestyle.
Job Requirements
- High school diploma or equivalent
- minimum 3-5 years of management experience including hiring, training, support, discipline, and termination
- previous management experience in health, wellness, fitness, or retail strongly preferred
- proven sales success and team mentorship ability
- excellent leadership and management skills
- 4+ years customer-facing experience preferred
- excellent de-escalation and conflict resolution skills
- exceptional written and verbal communication skills
- ability to multi-task and address client and staff concerns
- intermediate computer skills
- flexibility to work day, evening, and weekend hours
Job Qualifications
- High school diploma or equivalent
- minimum 3-5 years of management experience including staff management
- previous management experience in health, wellness, fitness, or retail preferred
- proven success in sales and team mentorship
- excellent leadership and management skills
- strong customer-facing experience
- excellent de-escalation and conflict resolution abilities
- exceptional communication skills
- ability to multi-task and manage client and staff concerns effectively
- intermediate computer skills
- flexibility to work varied hours including weekends and holidays
Job Duties
- Meet performance metrics including KPIs and manage revenue, ordering, inventory, payroll, and facilities maintenance
- execute and coordinate company marketing and sales initiatives including pre-sale and studio events and grassroots marketing
- oversee hiring and onboarding of new team members
- set and assign daily, weekly, and monthly goals while promoting excellent customer service
- manage the employee life cycle including coaching, performance reviews, and recognition
- foster a culture of five-star customer service
- lead the studio team in sales and product knowledge through community events and partnerships
- ensure safe and clean studio environment and flexible work schedule
- demonstrate commitment to company vision and culture
- manage client accounts including freezes, terminations, and payment follow-ups
- serve as an expert on Restore products and services and coach team members on sales and hospitality skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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