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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $162,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
performance bonuses
Job Description
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its exceptional service and innovative approach within the airline catering industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, the company exemplifies commitment to culinary excellence and operational innovation. With a widespread presence across North and Latin America, LSG Sky Chefs consistently delivers top-tier culinary experiences and outstanding hospitality services to its valued clients and passengers. The company thrives on the dedication, expertise, and passion of its talented employees, who are fundamental to its ongoing success and reputation. Show More
Job Requirements
- bachelor's degree in business administration, supply chain management or related field
- minimum 8 years of operations leadership experience
- knowledge of airline or aviation operations preferred
- experience with cost management across supply chain
- ability to lead digital transformation initiatives
- familiarity with lean tools and quality standards
- strong communication and interpersonal skills
- experience in customer service and team collaboration
Job Qualifications
- bachelor's degree in business administration, supply chain management or related field
- master's degree preferred
- minimum 8 years of operations leadership experience, ideally within large-scale, complex production environments
- experience in airline or aviation operations is a plus
- hands-on experience managing costs across the supply chain from procurement through production
- experience leading digitalization projects such as implementing new systems, automation tools, or data-driven solutions
- working knowledge of lean tools, quality systems, and unionized environments
- strong interpersonal and communication skills
- experience in customer service and cross-functional collaboration
Job Duties
- execute the CSC's operational plans by participating in business reviews, aligning with regional and corporate priorities, and applying competitive insights to improve local performance
- maintain strong customer relationships through regular engagement, ensuring service consistency and responsiveness to feedback
- support retail operations by implementing commercial plans, tracking performance metrics, and applying site-level adjustments to product mix and pricing within established frameworks
- participate in facility maintenance, infrastructure improvements, and resource allocation by assessing site needs and coordinating with engineering and logistics teams to maintain operational readiness
- identify local opportunities for process improvement and efficiency by applying lean tools, implementing best practices, and supporting the rollout of new technologies
- monitor site-level KPIs, analyze variances, and implement corrective actions to achieve operational and financial goals
- drive effective resource planning, basic cost controls, and productivity initiatives to support overall operational efficiency
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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