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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $77,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a prominent leader in the fast-casual dining industry, widely recognized for cultivating a better world by serving responsibly sourced, classically cooked, real food made from wholesome ingredients without artificial colors, flavors, or preservatives. Established with a mission to change the fast-food experience, Chipotle operates restaurants across the United States, Canada, the United Kingdom, France, and Germany, making it unique as the only restaurant company of its size that owns and operates all its locations in North America and Europe. Chipotle’s commitment to sustainable business practices, technological innovation, and digital leadership positions it as a trailblazer in the food industry. The company's culture prioritizes great guest experiences, people-first values, and fostering a diverse and inclusive workforce where all employees have the opportunity to thrive and contribute to the brand's compelling mission.

The General Manager role at Chipotle represents a vital leadership position that offers a unique opportunity for individuals passionate about hospitality, team development, and operational excellence. As Chipotle continues its rapid expansion, opening almost a restaurant every day, the company seeks driven General Managers who lead from the front. In this role, you will be responsible for hiring and developing a strong team, building a winning culture, and managing the day-to-day operations of your restaurant. This includes overseeing employee lifecycle processes such as recruitment, hiring, and performance management, while also ensuring the delivery of an exceptional guest experience by maintaining top-notch standards of hospitality and speed of service. You will play a critical role in driving business success by managing schedules, P&L control, sales forecasting, and upholding operational and food safety compliance standards.

The role further includes the responsibility of leading a team to efficiently deliver accurate on-time digital orders and maintaining a clean and guest-ready dining environment. Chipotle offers excellent career growth opportunities for General Managers looking to sharpen their leadership and operational skills while positively impacting the community through creative marketing efforts, fundraisers, and local engagement. The position requires a flexible work schedule, including lunch, dinner, and weekend shifts to provide leadership during all hours of operation.

Physically, the role demands the ability to work in a fast-paced kitchen environment, stand and walk for extended periods (about 10 hours a day), lift up to 50 pounds, and effectively communicate with team members and guests. Chipotle values workplace accessibility and is committed to providing reasonable accommodations for qualified applicants with disabilities.

Compensation for this salaried position ranges approximately between $55,000 and $77,500 annually, with eligibility for quarterly cash bonuses based on performance and other contributing factors. Chipotle offers a competitive total rewards package that includes medical, dental, and vision insurance, retirement savings plans including a 401(k), paid time off, tuition assistance (subject to eligibility), and holiday closures. Joining Chipotle means becoming part of a rapidly growing company dedicated to revolutionizing fast food, cultivating a better world, and being part of a passionate community of employees and guests alike.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to work lunch, dinner, and weekend shifts
  • Physical ability to stand and walk for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Strong communication skills
  • Eligibility to work according to legal standards

Job Qualifications

  • Previous restaurant management experience
  • Experience with scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong passion for hospitality and guest experience
  • Ability to lead and develop teams effectively
  • Creative approach to marketing and community engagement
  • Excellent communication skills
  • Enthusiasm for people development and leadership

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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