Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Retirement Plan
Dental Insurance
Employee Discounts
Life insurance
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading entertainment company recognized globally for its exceptional location-based entertainment platforms. With an expansive footprint boasting over 360 locations across North America, Lucky Strike offers diverse experiential venues including bowling alleys, amusement centers, water parks, and family entertainment centers. The company also proudly owns the Professional Bowlers Association, the major league of bowling, which is a rapidly growing media property with millions of fans worldwide. This impressive range of offerings makes Lucky Strike Entertainment a front-runner in the experiential entertainment industry, providing unique, fun-filled, and engaging experiences for guests of all ages.
Lucky Strike Entertainment is seeking a highly motivated and dynamic General Manager to oversee the day-to-day operations at one of their vibrant centers. This role is essential in driving the entertainment experience, food and beverage sales, and overall facility management to ensure top-tier guest satisfaction and optimal business performance. As a General Manager, you will be pivotal in implementing financial and operational plans while managing and inspiring your team to meet and exceed company standards. This role demands a hands-on leader who thrives in an active, fast-paced environment where multitasking, problem-solving, and effective communication are crucial.
The General Manager will be responsible for orchestrating a seamless blend of entertainment and hospitality, managing everything from arcade games and bowling to parties and food service. This position requires working closely with multiple departments to ensure smooth scheduling, organization, and resource allocation. You will supervise a diverse team, including Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers, fostering a culture of excellence and collaboration.
A fundamental part of this role is to drive revenue growth, especially through the expansion and management of the center's food and beverage program. You will monitor budgets, control labor costs, and analyze profit and loss statements to adjust strategies accordingly. Maintaining high team morale and addressing HR issues promptly are also part of your responsibilities. The role prioritizes exceptional guest service; as a General Manager, your goal is to ensure every customer leaves satisfied and every complaint is effectively resolved.
This position requires flexibility in working hours, including weekends, holidays, and extended shifts as necessary. The General Manager role at Lucky Strike is not a typical managerial job; it offers a vibrant and rewarding career path where you get to combine your leadership skills with a passion for entertainment and hospitality. The pay range for this position is competitively set between $85,000 and $95,000 per year, supplemented by performance-based incentives and a comprehensive benefits package. Lucky Strike Entertainment is committed to rewarding high performance and supporting their team with various benefits including healthcare coverage.
Lucky Strike Entertainment is seeking a highly motivated and dynamic General Manager to oversee the day-to-day operations at one of their vibrant centers. This role is essential in driving the entertainment experience, food and beverage sales, and overall facility management to ensure top-tier guest satisfaction and optimal business performance. As a General Manager, you will be pivotal in implementing financial and operational plans while managing and inspiring your team to meet and exceed company standards. This role demands a hands-on leader who thrives in an active, fast-paced environment where multitasking, problem-solving, and effective communication are crucial.
The General Manager will be responsible for orchestrating a seamless blend of entertainment and hospitality, managing everything from arcade games and bowling to parties and food service. This position requires working closely with multiple departments to ensure smooth scheduling, organization, and resource allocation. You will supervise a diverse team, including Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers, fostering a culture of excellence and collaboration.
A fundamental part of this role is to drive revenue growth, especially through the expansion and management of the center's food and beverage program. You will monitor budgets, control labor costs, and analyze profit and loss statements to adjust strategies accordingly. Maintaining high team morale and addressing HR issues promptly are also part of your responsibilities. The role prioritizes exceptional guest service; as a General Manager, your goal is to ensure every customer leaves satisfied and every complaint is effectively resolved.
This position requires flexibility in working hours, including weekends, holidays, and extended shifts as necessary. The General Manager role at Lucky Strike is not a typical managerial job; it offers a vibrant and rewarding career path where you get to combine your leadership skills with a passion for entertainment and hospitality. The pay range for this position is competitively set between $85,000 and $95,000 per year, supplemented by performance-based incentives and a comprehensive benefits package. Lucky Strike Entertainment is committed to rewarding high performance and supporting their team with various benefits including healthcare coverage.
Job Requirements
- at least five years of management experience in full service kitchen bar restaurant or food service operations
- bachelor’s degree
- ability to work flexible shifts including weekends and holidays
- strong communication and interpersonal skills
- proficiency in business math and accounting
- problem-solving and decision-making skills
- ability to lead and develop a team
Job Qualifications
- five plus years of management experience related to full service kitchen bar restaurant and food service operations
- bachelor’s degree
- basic business math accounting skills and strong analytical decision-making skills
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
- solid communication skills
Job Duties
- develop financial operational plans and budgets and monitor performance to achieve financial goals including driving food and beverage sales
- review and control labor costs and other expenses
- manage day-to-day operations including scheduling planning organizing and communicating effectively with the team
- supervise and direct staff training ensuring proficiency in guest service food and beverage operations loss prevention and company standards
- manage multiple departments and conduct regular performance review meetings with management team
- address center-level HR and loss prevention issues
- ensure customer complaints are resolved and guest service goals are maintained
- oversee and expand food and beverage program ensuring quality and guest satisfaction
- work varying shifts including weekends holidays and extended workdays
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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