Red Lobster logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $72,500.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
weekly pay
Quarterly bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid vacation
Dining Discounts
Career development opportunities

Job Description

Red Lobster is a well-established casual dining restaurant known for its seafood offerings and commitment to delivering an exceptional guest experience. As a company, Red Lobster emphasizes operational excellence, culinary innovation, and outstanding service, fostering a dynamic environment that values both its customers and employees. With a strong presence in the restaurant industry, Red Lobster continues to grow by maintaining high standards for food quality, beverage selection, and customer satisfaction. The company is dedicated to creating a positive and engaging workplace culture where team members can thrive and contribute to the overall success of the business.

The role of General Manager at Red Lobster is a pivotal leadership position responsible for overseeing the entire restaurant operation. This includes managing a team of managers and crew members to ensure efficient and effective day-to-day operations. The General Manager leads by example, embodying Red Lobster's core principles and driving a culture focused on operational excellence. This role requires a strong emphasis on culinary, beverage, and service quality, ensuring that every guest enjoys a memorable dining experience. The General Manager cultivates a supportive and motivating environment for the crew, enhancing employee satisfaction and retention.

Successful performance as a General Manager is measured by the consistent achievement of balanced results across multiple areas: guest satisfaction, employee engagement, procedural excellence, and financial performance. The leader in this role is expected to deliver sustainable growth in sales and profits through people leadership, personal accountability, solid business practices, and results-driven management. This position offers competitive base salary ranging from $60,000 to $72,500 per year, weekly pay, and eligibility for quarterly bonuses. Employees become immediately eligible for comprehensive benefits including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan with company match after one year.

Red Lobster truly values its team members, offering paid vacation, dining discounts, and opportunities for career growth and advancement through training and development initiatives. This career path supports motivated individuals who seek a leadership role in a fast-paced and rewarding environment within the restaurant and hospitality sector.

Job Requirements

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • demonstrated excellence in service and culinary manager positions required
  • ServSafe, local and state regulatory certificates or ability to obtain required
  • proficiency communicating verbally and in writing in English required

Job Qualifications

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • 3+ years consistent achievement of highly distinguished business results as a restaurant manager preferred
  • demonstrated excellence in service and culinary manager positions required
  • proven leadership and performance record of success as a casual dining or full-service restaurant manager required for external candidates
  • ServSafe, local and state regulatory certificates or ability to obtain required
  • proficiency communicating verbally and in writing in English required
  • bachelor’s degree preferred

Job Duties

  • lead restaurant operations through a team of managers and crew
  • demonstrate leadership by living Red Lobster's principles
  • drive a culture of operational excellence with a focus on culinary, beverage, and service excellence
  • create an over-the-top crew experience
  • measure success through consistent delivery of guest, employee, process excellence, and financial goals
  • achieve sustainable growth in sales and profits through people, personal, business, and results leadership
  • ensure compliance with all regulatory standards and company policies

Job Criteria

Experience

Expert Level (7+ years)


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