Red Lobster logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $77,100.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
weekly pay
quarterly bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
voluntary benefits
401(k) retirement savings plan
Paid vacation
Dining Discounts

Job Description

Red Lobster is a renowned casual dining seafood restaurant chain known for its commitment to delivering an exceptional guest experience through high-quality culinary, beverage, and service offerings. Established with a strong focus on hospitality, Red Lobster has built a reputation for its vibrant dining atmosphere, fresh seafood selections, and a welcoming environment that appeals to families, couples, and groups seeking memorable dining experiences. As part of a larger network of restaurants, Red Lobster operates with a mission to provide an over-the-top crew experience and maintain operational excellence at every level of the business. Their dedication to people, process, and performance leadership fosters a workplace culture that values growth, development, and balanced results in guest satisfaction and financial success.

The role of General Manager at Red Lobster is critical in leading and overseeing all restaurant operations, ensuring the achievement of business goals through effective team management and operational strategies. The General Manager is responsible for guiding a team of managers and crew members to deliver top-tier service, culinary excellence, and beverage quality. This leadership role demands a proactive approach to fostering a positive work culture where employees feel engaged and motivated to perform at their best. Success in this position is measured by the ability to consistently deliver balanced results, encompassing guest satisfaction, employee engagement, operational efficiency, and financial performance. The General Manager plays a key role in driving sustainable growth in sales and profits, leveraging strong leadership skills and business acumen to navigate the dynamic restaurant landscape.

This full-time position offers a competitive annual salary ranging from USD 65,000 to USD 77,100, along with weekly pay and eligibility for quarterly bonuses. Red Lobster provides immediate access to comprehensive benefits including medical, dental, and vision insurance, as well as life insurance and disability coverage. Employees also benefit from participation in a 401(k) retirement savings plan with company matching after one year of service, paid vacation, dining discounts, and various voluntary benefits. The company places a significant emphasis on training and career advancement opportunities, enabling employees to develop professionally and progress within the organization.

Job Requirements

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business required
  • demonstrated excellence in service and culinary manager positions required
  • proven leadership and performance record of success as a casual dining or full-service restaurant manager required for external candidates
  • ServSafe, local and state regulatory certificates or the ability to obtain required
  • proficiency communicating verbally and in writing in English required

Job Qualifications

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business required
  • 3+ years consistent achievement of highly distinguished business results as a restaurant manager preferred
  • demonstrated excellence in service and culinary manager positions required
  • proven leadership and performance record of success as a casual dining or full-service restaurant manager required for external candidates
  • ServSafe, local and state regulatory certificates or the ability to obtain required
  • proficiency communicating verbally and in writing in English required
  • bachelor’s degree preferred

Job Duties

  • lead restaurant operations through a team of managers and crew
  • demonstrate leadership by living Red Lobster's principles
  • drive a culture of operational excellence focusing on culinary, beverage, and service excellence
  • create an exceptional crew experience
  • deliver consistent balanced results from guest, employee, process, and financial perspectives
  • achieve sustainable sales and profit growth through strong people and business leadership
  • manage compliance with safety and quality standards

Job Criteria

Experience

Expert Level (7+ years)


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