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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $95,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) with Company Match
All-In Gravity Haus Membership
Adventure perks
Discounted stays
Gear rentals
Wellness programming
Job Description
Gravity Haus is a vibrant community-driven adventure lifestyle brand that combines hotels, restaurants, and experiences to empower a modern way of travel. Founded with the vision of creating authentic spaces where locals and travelers alike can connect, refuel, and play, Gravity Haus embraces the spirit of the outdoors and intentional living in every facet of its operations. The brand has quickly gained recognition for offering thoughtfully curated environments that reflect a commitment to wellness, adventure, and community engagement. With locations designed to resonate with both the local culture and the adventurous traveler, Gravity Haus sets itself apart by delivering guest... Show More
Job Requirements
- Bachelor's degree preferred
- equivalent work experience considered
- proven experience as a General Manager or senior hotel leader with at least 7 years of experience
- strong financial acumen including budget management, forecasting, labor planning, and cost control
- exceptional leadership and team-building skills
- excellent communication and interpersonal skills
- proficiency with property management systems, hotel technology platforms, and MS Office/Google Suite
- flexible schedule availability including evenings, weekends, and holidays
- ability to stand and work on feet for extended periods
- ability to lift and carry up to 40 lbs
- flexibility to work varied shifts including nights, weekends, and holidays
Job Qualifications
- Proven experience as a General Manager or senior hotel leader with a strong track record in hospitality operations
- demonstrated success in fast-paced, boutique, lifestyle, or experiential hotel environments
- wellness or F&B experience a plus
- strong financial acumen including budget management, forecasting, labor planning, and cost control
- exceptional leadership, team-building, and talent development skills
- excellent communication and interpersonal skills
- highly organized, solutions-oriented, and comfortable managing multiple priorities
- experience with sales and marketing strategies to drive revenue, brand visibility, and guest loyalty
- proficiency with property management systems (PMS), hotel technology platforms, and MS Office/Google Suite
- passion for outdoor recreation, sustainability, wellness, and delivering meaningful guest experiences
- flexible schedule availability including evenings, weekends, and holidays
- professional, polished, and entrepreneurial mindset
- bachelor’s degree preferred
- equivalent work experience considered
Job Duties
- Manage day-to-day hotel operations including front office, housekeeping, maintenance, food and beverage, and spa or wellness services
- ensure seamless guest experiences while maintaining high standards of service and operational efficiency
- monitor and achieve revenue targets, control costs, and prepare detailed financial reports
- develop and execute budgets, forecasts, and strategic initiatives to optimize profitability
- recruit, train, and mentor hotel staff to create a cohesive, motivated team
- foster a culture of accountability, continuous improvement, and exceptional service delivery
- champion customer service excellence by implementing service standards, handling guest complaints promptly and professionally, and ensuring high levels of guest satisfaction and loyalty
- collaborate with marketing and sales teams to promote the property, attract business, and grow local membership
- drive sales of additional amenities, services, and local event offerings
- represent Gravity Haus within the local community by building relationships with businesses, local government, and industry leaders
- actively promote the hotel as a hub for community engagement and events
- own the performance of the property’s membership base including member experience, engagement, retention, and growth
- oversee the planning and execution of engaging community gatherings and events
- ensure facility is well-maintained, safe, and compliant with all regulations
- oversee capital improvement projects and maintain property standards aligned with brand expectations
- meet or exceed targets in local membership growth and retention, event quality and participation, operational efficiency, and employee, guest, and member satisfaction
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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