General Manager

Wendy's is a well-established global fast-food restaurant chain known for its fresh, made-to-order food and strong commitment to quality and customer service. Founded in 1969, Wendy's has grown to become one of the largest and most beloved quick-service restaurants worldwide, recognized for its signature square-shaped beef patties, fresh salads, and iconic Frosty desserts. As a company, Wendy's places a strong emphasis on creating inviting and energetic work environments, fostering career growth opportunities, and upholding core values that resonate through all levels of the organization. This particular opportunity is located at the Wendy's restaurant at 3271 Vineland Rd, Kissimmee, FL 34746, a vibrant community hub where the team is committed to delivering exceptional customer experiences and maintaining high operational standards.

The role of General Manager at Wendy's is pivotal to the restaurant's success. As the General Manager, you are the leader of the entire operation, responsible for managing all aspects of the restaurant including personnel, operations, customer service, sales, and profit management. This leadership position requires a hands-on approach to cultivating a positive and productive workplace culture that aligns with Wendy's values. You and your leadership team will work collaboratively to ensure consistency in service and operational excellence while driving growth through strategic initiatives. The role involves overseeing training and development programs, enhancing customer satisfaction, and ensuring compliance with safety and food handling protocols.

In this position, you are expected to manage the restaurant's profit and loss (P&L) statements by controlling costs efficiently and identifying opportunities to boost revenue through enhanced customer service and operational improvements. You will also play a key role in accountability, ensuring the team performs at their best and adheres to company policies. Wendy's strongly supports its management team with an excellent training program designed to nurture leadership skills and prepare you for further career advancement within the company. Along with competitive benefits including medical, dental, vision, health savings accounts, 401(k) with employer match, paid time off, and employee discounts, Wendy’s offers a dynamic and supportive environment to help you succeed and grow professionally.

Wendy's is proud to be an equal opportunity employer embracing diversity and inclusivity, welcoming applicants of all races, religions, nationalities, genders, and members of the LGBTQ+ community. The company also ensures reasonable accommodations for people with disabilities to perform their essential job functions effectively. Joining Wendy’s as a General Manager means becoming an essential part of a forward-thinking organization that cares for both its customers and its team members, providing ongoing opportunities to build a fulfilling and enriching career.