General Manager

The Hotel General Manager position in Columbia, SC, offers a unique opportunity to work alongside experienced hospitality professionals in a dynamic and rewarding environment. This role is ideal for individuals with prior hotel managerial experience who seek to lead and enhance the operational aspects of a well-established hotel. The hiring establishment is part of the hospitality industry, focusing on delivering superior guest services and excellent customer experiences, making it a reputable choice for professionals aiming to advance their careers in hotel management.

As the Hotel General Manager, you will be responsible for overseeing all phases of hotel management including sales and marketing, human resources, food and beverage, engineering, and budgeting/forecasting. This crucial leadership position empowers you to shape the guest experience by guiding a dedicated team of associates to provide exceptional customer care not only to guests but also to your team and other visitors. Your leadership and management skills will be central to maintaining high standards across all departments such as guest relations, front desk operations, housekeeping, maintenance, finances, team building, and staff development.

In this capacity, you will recruit, select, train, and manage employees to deliver superior guest services and high-quality products that enhance revenue and profitability. You will initiate and oversee customer-driven operations, empowering hotel staff to excel in delivering outstanding customer care. Innovation is encouraged as you create new programs in response to changing market conditions and revenue opportunities, aiming to sustain and grow the hotel's market presence.

Furthermore, the role involves coordinating internal training and development programs tailored to enhance the skills and performance of your team. Maintaining high personal visibility, both on the property and within the local community, forms a critical part of your role to embody the hotel's values and foster community relationships.

Compliance with federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws, is imperative to uphold a safe, equitable, and legally compliant workplace. As the General Manager, you will oversee all major operations to ensure the hotel consistently meets operational and financial goals.

Candidates for this position are expected to submit a resume confidentially along with current salary or salary range expectations. The hotel values motivated, self-directed leaders who demonstrate a strong desire for achievement and possess exceptional guest service skills. Proficiency with common business software such as Microsoft Word and Excel is required to effectively manage operational tasks and reporting.

Joining this team means stepping into a vibrant role that demands strategic vision, operational excellence, and a passion for hospitality. It is an ideal role for professionals looking to leverage their hotel management experience into significant leadership responsibilities with direct impact on guest satisfaction and business success.