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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $170,000.00 - $180,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
Disability insurance
401(k) retirement plan
Job Description
HEI Hotels and Resorts proudly presents the opportunity to join the team at The Hotel Ivy, a distinguished luxury, Forbes recommended boutique hotel located in the heart of downtown Minneapolis, MN. This intimate establishment features a limited number of 136 guestrooms and boasts unique event spaces, ranging from the scenic Penthouse atop the Historic Ivy Tower to three exquisite onsite restaurants and bars. Alongside these amenities, guests enjoy the Forbes 4 Star Anda Spa and Fitness retreat, underscoring the hotel’s commitment to excellence and guest satisfaction. The Hotel Ivy embodies the perfect blend of luxury and personalized service, making it... Show More
Job Requirements
- Must have minimum 5 years of management experience preferably in rooms and food and beverage
- Strong knowledge of hotel operations including marketing, safety programs, labor relations, business planning, repairs, and budget forecasting
- Ability to stand and move throughout hotel property continuously
- Effective verbal and written communication skills
- Must be able to adapt communication style to varied audiences
- Willingness to travel for corporate meetings and sales trips
- Commitment to comply with attendance and work schedules
Job Qualifications
- Minimum 5 years of management experience preferably in both rooms and food and beverage operations
- Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Effective verbal and written communication skills
- Ability to adapt communication style to different audiences such as supervisors, coworkers, and the public
- Ability to stand and move throughout the hotel property continuously performing essential job functions with or without accommodation
Job Duties
- Create and maintain a customer-driven hotel with a customer-keeping vision that inspires hotel associates
- Oversee quality processes to ensure customer satisfaction through consistent delivery of product quality and service
- Tour and visually inspect property daily to monitor condition, cleanliness, cost control, and quality
- Travel to corporate meetings, sales trips, and serve on committees like Research, Development and Standards
- Aid Human Resources with associate issues following company policies
- Interview, hire, train, recommend performance evaluations, resolve problems, provide communication, and recommend discipline or termination
- Develop and delegate improvement plans for operations and review management team performance
- Participate in community affairs and maintain a positive public image
- Meet with clients to promote the hotel
- Engage actively in Sales and Revenue Management by following HEI Key Meeting SOPs, group site inspections, and review results from measurement tools
- Guide Executive Committee, Management, and staff in business decision-making
- Create and execute financial objectives of the hotel
- Comply with attendance rules and perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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