General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
short-term disability
Buy-Up Long-Term Disability
supplemental life insurance
Dependent Life Insurance
401(k) savings plan
Paid Time Off

Job Description

Common Oaks Lodging, a division of Concord Hospitality, is seeking an experienced hotel leader to manage the StudioRes by Marriott in Centennial, Colorado. Concord Hospitality is a prominent hospitality management company committed to excellence in guest services and associate development. As a leader in hotel management, Common Oaks Lodging operates with a focus on creating outstanding guest experiences while fostering an inclusive and supportive work environment. Concord Hospitality invests heavily in its associates through comprehensive training and development programs to ensure professional growth and career advancement opportunities. Known for its "Associate First" culture, Concord promotes work-life harmony, diversity, and inclusion, making it a great place to build a rewarding career in hospitality.

The role offered is a full-time Hotel General Manager position with an annual salary of approximately $74,000. The schedule typically includes 8 to 10-hour shifts across various times such as day, evening, and morning shifts, with work primarily conducted in person. This position demands an organized and detail-oriented leader capable of guiding a passionate team of hospitality professionals who are committed to delivering superior service. As the primary strategic business leader of the property, you will be responsible for the overall management and success of the hotel.

Your responsibilities will include overseeing all operational aspects of the property such as performance management, profitability, revenue generation, and sales and marketing strategy. You will lead a team of associates toward achieving property-wide goals and maintaining the brand standards of StudioRes by Marriott. Driving a high level of customer service and ensuring the property meets cleanliness, maintenance, and safety standards are key parts of the role. You will also hold accountability for managing labor budgets, preparing for quality assurance audits, and leveraging competitive advantages in the market through innovative sales and marketing initiatives.

The role also requires maintaining open communication with brand leadership and property owners through regular reporting and business reviews. You will be involved in human resource functions, including hiring, training, conducting performance reviews, and creating development plans to cultivate strong management talent. As a steward of company culture, you will implement activities and training that reinforce brand values and associate engagement. This is an excellent opportunity for experienced hospitality professionals eager to lead a thriving Marriott property in a dynamic and high-energy environment, where your leadership skills will directly impact the guest experience and business growth.

Job Requirements

  • Minimum three years related hospitality management experience
  • Bachelor's degree highly preferred
  • Experience managing Marriott full or select service properties
  • Experience with revenue management
  • Professional oral and written communication skills
  • Ability to supervise, motivate, and discipline employees
  • Experience in hiring and training new employees
  • Ability to work in a high-energy and demanding environment
  • Organization and leadership skills
  • Demonstrated leadership and teamwork
  • Ability to work well under pressure
  • Problem-solving skills
  • Basic knowledge of computer software including email, word processing, and spreadsheets
  • Ability to organize and prioritize multiple tasks
  • Ability to manage and direct staff
  • Ability to read, write, and speak English proficiently
  • Willingness to travel locally and occasionally by air
  • Ability to work physically in various environmental conditions

Job Qualifications

  • Minimum three years related hospitality management experience
  • Bachelor’s degree highly preferred
  • Experience managing Marriott full or select service properties
  • Experience with revenue management
  • Professional oral and written communication skills
  • Ability to supervise, motivate, and discipline employees
  • Experience assisting with hiring and training
  • Ability to work in a high-energy, demanding environment
  • Strong organizational and leadership skills
  • Demonstrated team leadership and problem-solving abilities
  • Ability to work well under pressure
  • Basic computer skills including email, word processing, and spreadsheets
  • Ability to organize multiple projects and manage priorities
  • Effective staff management skills
  • Conversational Spanish beneficial

Job Duties

  • Function as primary strategic business leader of the property
  • Manage general property performance
  • Sustain sales and marketing strategy
  • Manage profitability and revenue generation
  • Lead team in development and implementation of property-wide strategies
  • Support implementation of brand service strategy and initiatives
  • Verify execution of service programs
  • Provide real-time feedback on service and operational standards
  • Review and follow up on property GSS scores and comments
  • Create and support lines of responsibility for management team
  • Monitor sanitation and cleanliness/maintenance standards
  • Manage labor flow to support labor budget and profitability
  • Delegate responsibilities to associates
  • Prepare for quality assurance audits
  • Leverage sales and marketing advantages over competitors
  • Coach and reinforce associate selling strategies
  • Develop new revenue streams through property amenities
  • Analyze and communicate property performance data
  • Manage controllable costs
  • Maintain revenue management goals
  • Consolidate period-end financial and operational reports
  • Review revenue management reports
  • Update brand leadership and owners on property performance
  • Prepare and present reports for owners and leadership
  • Conduct annual business reviews
  • Participate in owner conference calls
  • Manage performance review process for associates
  • Develop managers through coaching and stretch assignments
  • Deliver training to associates
  • Conduct human resource transactions
  • Facilitate activities that reinforce brand culture

Job Criteria

Experience

Mid Level (3-7 years)


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