General Manager

The Krystal Company is a renowned restaurant chain that has been serving guests since 1932. Known for its craveable indulgence, Krystal offers consistent, affordable, and delicious meals served hot and fresh, day and night. Founded by Rody Davenport Jr. and Glenn Sherrill, the company was built on the belief that a good meal at a great price—served with a smile at a clean restaurant—would attract loyal customers and keep them coming back. Over the years, while Krystal has stayed true to its classic offerings such as iconic little square burgers, the menu has evolved to include breakfast, chicken sandwiches, hot dogs, milkshakes, and more, catering to diverse tastes while maintaining the brand's unique appeal.

Operating 44 locations across Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee, the company is the longest tenured franchisee within the Krystal system, having been in business since 1990. The Krystal Company prides itself on its commitment to customer satisfaction and fostering a positive work environment for its employees. The organization values energetic and dedicated leaders who can champion the brand and drive operational excellence.

The Restaurant General Manager role at Krystal is pivotal to the success of each location. This leadership position requires a dynamic individual who balances motivating and developing their team with delivering exceptional guest experiences. Restaurant General Managers at Krystal are responsible for creating a vibrant and successful restaurant atmosphere by empowering their team, maintaining operational standards, and ensuring financial goals are met. They act as brand ambassadors in the community and drive business growth through local engagement and promotional initiatives.

As a full-time position with a competitive salary ranging from $49,000 to $60,000 annually, this role offers a fulfilling career path for individuals passionate about people leadership and restaurant operations. The General Manager leads by example, fostering a culture aligned with the company’s PRIDE values—Promote teamwork, Respect everyone, Impress customers, Deliver results, and Exemplify integrity. Their responsibilities include employee development, business planning, facility maintenance, and ensuring the delivery of fresh, friendly, and fast service that keeps guests returning.

In this role, General Managers must effectively communicate with their teams, conduct regular huddles, coach and motivate shift leaders and assistant managers, and recruit top talent. They are instrumental in creating a welcoming and productive work environment, celebrating team successes, and serving their employees with exemplary actions and decisions. Additionally, General Managers oversee the operational aspect by maintaining health and safety standards, controlling inventory and food costs, forecasting sales, scheduling, and monitoring financial and operational metrics.

Krystal supports its General Managers with a comprehensive suite of benefits and perks, including free meals, paid vacation, medical benefits, flexible scheduling, holiday closures, and participation in the Future Leaders Program. The company fosters a supportive culture that encourages growth, innovation, and excellence, making it an excellent choice for those looking to advance their careers in the restaurant industry.