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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
This job opening is for the position of General Manager at a well-established hotel, a key player in the hospitality industry known for delivering exceptional guest experiences and maintaining high operational standards across all hotel departments. The hotel operates as part of a recognized brand portfolio with adherence to strict brand and ownership guidelines, reflecting a strong commitment to excellence, quality service, and guest satisfaction. As a hospitality company, it thrives by offering comfortable accommodations and superior customer service through its four major operational divisions: Front Office, Housekeeping, Maintenance, and Food and Beverage.
The General Manager plays a critical lea... Show More
The General Manager plays a critical lea... Show More
Job Requirements
- College degree (BS/BA) preferred or equivalent work experience
- Five years experience supervising at least 15 associates
- Three years experience in hotel management including managing budgets
- High school diploma or equivalent
- Ability to push or pull 60 pounds unassisted and lift or carry 30 pounds unassisted
- Ability to stand for eight hours, bend, stretch, and reach
- Ability to communicate effectively with associates and guests
- Must pass required security clearances
- Physical presence at hotel required with no telecommuting
- Willingness to work any day or shift including weekends
- Periodic overnight travel may be required
- Honesty and trustworthiness essential
- Prior hospitality experience with recognized hotel brands preferred
Job Qualifications
- College degree (BS/BA) preferred or equivalent work experience
- Five years supervising at least 15 associates
- Three years hotel management experience including budget management
- High school diploma or equivalent
- Prior experience with Hilton or Marriott family of hotels preferred
- Strong written and verbal communication skills
- Proficient in Microsoft Office including Excel, Word, and Outlook
- Effective leadership and project management skills
- Knowledge of hospitality industry safety standards
- Understanding of accounting processes including receivables, payables, payroll, and budgets
Job Duties
- Oversee day-to-day operations of Front Office, housekeeping, maintenance, and food and beverage departments
- Ensure hotel operates within budget and brand quality guidelines
- Coordinate with corporate recruitment for staffing and manage personnel
- Resolve escalated guest concerns
- Hire, train, coach, counsel, and develop hotel staff
- Monitor interdepartmental communication and information flow
- Manage financial objectives including budgeting, cost review, and expense control
- Maintain equipment and resolve maintenance issues promptly
- Perform administrative tasks such as scheduling, payroll, inventory management, and production controls
- Ensure compliance with company policies and brand requirements
- Maintain community and business involvement
- Conduct inspections of guest rooms, public areas, and grounds
- Perform additional duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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