General Manager

Summers Plumbing Heating & Cooling is a respected and dynamic company operating in the Midwest, known for delivering exceptional residential plumbing, heating, ventilation, and air conditioning (HVAC) services. Established with the mission to transform the experience of calling a repairman, Summers aims to offer friendly, helpful, and honest service designed to make life easier for their customers. With a commitment to quality workmanship and customer satisfaction, the company has grown rapidly and values a culture of trust, integrity, and employee ownership. This growth has created exciting opportunities for career advancement within the organization, especially as the company continues to expand its reach in Indiana and surrounding areas.

As a Manager at Summers Plumbing Heating & Cooling, you will play a pivotal role overseeing the operations of a fast-growing branch, leading residential service and sales teams to achieve operational excellence and customer satisfaction. This full-time position requires a highly motivated individual with strong leadership skills who can effectively coordinate multiple service departments including Maintenance, Service, Indoor Air Quality, and Installation. The Manager will work closely with the District Manager to develop and manage budgets, monitor performance through reports, and ensure alignment with company policies and goals. The Manager will also directly supervise field technicians and administrative staff, managing daily schedules, dispatching, inventory control, payroll review, and training. Ensuring that company vehicles are well-stocked and maintained, as well as facilitating a safe and efficient work environment, is also a critical part of this role.

The ideal candidate will be experienced in residential plumbing and HVAC service, with a solid working knowledge of these trades and the ability to handle physical tasks such as lifting equipment up to 75 lbs, climbing ladders, and using various hand and power tools. High school diploma or GED is required, along with a valid driver's license. Strong communication, computer, and supervisory skills are essential, as the position involves interaction with technicians, dispatchers, upper management, and customers. A willingness to work beyond regular business hours as needed is required to support branch operations.

Summers Plumbing Heating & Cooling places great emphasis on employee well-being, offering comprehensive benefits including paid holidays, vacations, health and dental insurance, short- and long-term disability coverage, and a 401K plan with a company match. Additionally, as an Employee-Owned company, it provides an Employee Stock Ownership Plan (ESOP), making employees partners in the business's success. This role not only offers competitive compensation but also a chance for meaningful career growth in a company dedicated to innovation, quality service, and fostering a supportive workplace culture.