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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Dental Insurance
Paid holidays
Education Assistance
Medical insurance
Vision Insurance
Disability insurance
Life insurance
paid leave
Service awards
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with an independently owned and operated McDonald's franchise, separate from McDonald's USA. This franchisee holds the license to use McDonald's brand, including its logos and food products, but operates independently as a distinct company and employer. Employment decisions, including hiring, supervision, discipline, and scheduling, are managed exclusively by this franchisee and not by McDonald's USA. Candidates seeking to join this restaurant will be employed directly by the franchisee, and all employment matters will be handled internally by this separate organization. McDonald's USA does not participate in the recruitment or employment process for this franchise location.

Joining this McDonald's franchise offers a rewarding career path with opportunities for professional growth and advancement within the vibrant quick-service restaurant industry. The role available is that of a General Manager, responsible for leading and managing the restaurant operations to achieve high standards of quality, service, and cleanliness. This is a pivotal role that requires strong leadership capabilities, strategic planning, and team management skills. The General Manager will collaborate closely with senior leaders to establish restaurant goals and devise effective plans to meet these objectives.

The General Manager leads a team of Department Managers, each overseeing specific operational functions within the restaurant. By supporting and guiding these managers through coaching, feedback, and performance monitoring, the General Manager ensures continuous departmental improvement, which directly impacts the overall success and profitability of the restaurant. In addition to management duties, the General Manager plays an integral role in recruiting, hiring, and developing future leaders, including Department and Shift Managers, thus contributing to the strength and sustainability of the organization's workforce.

The ideal candidate for this position possesses prior experience managing high-volume quick-service restaurant locations or holds substantial experience in hospitality or retail management. Candidates must be at least 18 years old to qualify for the managerial position. This role offers a competitive salary along with a comprehensive benefits package designed to support personal and professional well-being. Benefits include paid vacation days ranging from 15 to 25 annually, 10 paid holidays, anniversary bonuses, and a sabbatical program every ten years to provide extended personal time.

Furthermore, employees have access to educational support through the Archways to Opportunity program, which offers assistance in earning a high school diploma, college tuition aid, and English language classes for non-native speakers. Medical, dental, and vision insurance plans are available, along with pre-tax flexible spending accounts to manage healthcare expenses efficiently. Other benefits include short- and long-term disability coverage, life and accident insurance, paid leaves of absence, service awards, an employee resource connection for networking and support, adoption assistance, and a charitable matching gifts program to encourage philanthropy.

Working at this McDonald's franchise not only provides stable employment but also a platform to build a career with ongoing development and learning opportunities in a dynamic, team-oriented environment. The General Manager position invites candidates who are motivated, strive for excellence, and wish to make a tangible impact on the community by delivering exceptional customer experiences and fostering a positive workplace culture.

Job Requirements

  • Must be 18 years or older
  • Previous general manager experience preferred
  • Strong leadership skills
  • Ability to work in a fast-paced environment
  • Effective communication skills
  • Capability to coach and develop teams
  • Commitment to meeting customer service standards

Job Qualifications

  • Previous general manager experience in high-volume quick service restaurants strongly desired
  • Experience in hospitality or retail management is a plus
  • Effective leadership and team management skills
  • Strong communication and coaching abilities
  • Ability to set goals and develop strategic plans
  • Must be 18 years or older to be a manager in the restaurant

Job Duties

  • Lead and manage restaurant operations to meet quality, service, and cleanliness standards
  • Set restaurant goals and develop plans to achieve them
  • Oversee and support Department Managers with coaching and performance feedback
  • Hire and develop Department and Shift Managers
  • Monitor departmental progress and drive continuous improvement
  • Ensure profitability of the restaurant
  • Foster a positive team environment and strong customer focus

Job Criteria

Experience

Expert Level (7+ years)


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