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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Opportunities for advancement
Vision Insurance
Job Description
SodexoMagic is an innovative joint venture partnership between legendary basketball player Earvin "Magic" Johnson and Sodexo, a global leader in quality of life services. This strategic alliance is designed to deliver creative and effective solutions in food service and facilities management across various communities. SodexoMagic operates with a commitment to excellence, diversity, and inclusion, striving to improve the everyday lives of those served through superior service and comprehensive integrated solutions. The company values respect, fairness, and individuality among its workforce, fostering an environment where diversity is celebrated and all employees have their voices heard. SodexoMagic is dedicated to providing equal employment opportunities and ensures compliance with federal, state, and local laws, embracing a culture that supports professional growth and inclusiveness.
SodexoMagic is seeking a General Manager 5 to oversee food and beverage operations for Morgan State University, Maryland's largest Historically Black College and University (HBCU), based in Baltimore. This critical leadership role involves full operational and financial accountability for residential dining, catering, and retail units on campus. The General Manager will collaborate daily with on-site clients to ensure that Sodexo's standards and client goals are always met or exceeded. This position requires strategic planning, financial management, and operational oversight of multiple locations to deliver high-quality service experiences aligned with client expectations. Key responsibilities include managing financial outcomes, training and developing employees at all levels, ensuring safety and compliance, managing purchasing processes, and fostering a positive workplace culture. The role demands strong leadership skills and the ability to handle multiple priorities efficiently while maintaining exceptional customer service standards.
The General Manager will be instrumental in cultivating exceptional client relationships and tailoring product offerings to meet diverse client needs. With oversight of the entire operational spectrum, from day-to-day functions to strategic goal achievement, this position offers a significant opportunity to impact both the onsite service delivery and broader community experience at Morgan State University. SodexoMagic offers competitive compensation determined by education, experience, and skills, alongside a comprehensive benefits package. This package may include medical, dental, vision care, wellness programs, 401(k) with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. Employees receive detailed benefits information upon hiring and can expect a supportive environment dedicated to professional and personal development. SodexoMagic’s inclusive culture ensures an environment where employees are valued, respected, and empowered to be their authentic selves, making this a rewarding career opportunity for leaders passionate about hospitality, service excellence, and operational success.
SodexoMagic is seeking a General Manager 5 to oversee food and beverage operations for Morgan State University, Maryland's largest Historically Black College and University (HBCU), based in Baltimore. This critical leadership role involves full operational and financial accountability for residential dining, catering, and retail units on campus. The General Manager will collaborate daily with on-site clients to ensure that Sodexo's standards and client goals are always met or exceeded. This position requires strategic planning, financial management, and operational oversight of multiple locations to deliver high-quality service experiences aligned with client expectations. Key responsibilities include managing financial outcomes, training and developing employees at all levels, ensuring safety and compliance, managing purchasing processes, and fostering a positive workplace culture. The role demands strong leadership skills and the ability to handle multiple priorities efficiently while maintaining exceptional customer service standards.
The General Manager will be instrumental in cultivating exceptional client relationships and tailoring product offerings to meet diverse client needs. With oversight of the entire operational spectrum, from day-to-day functions to strategic goal achievement, this position offers a significant opportunity to impact both the onsite service delivery and broader community experience at Morgan State University. SodexoMagic offers competitive compensation determined by education, experience, and skills, alongside a comprehensive benefits package. This package may include medical, dental, vision care, wellness programs, 401(k) with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. Employees receive detailed benefits information upon hiring and can expect a supportive environment dedicated to professional and personal development. SodexoMagic’s inclusive culture ensures an environment where employees are valued, respected, and empowered to be their authentic selves, making this a rewarding career opportunity for leaders passionate about hospitality, service excellence, and operational success.
Job Requirements
- Bachelor's degree or equivalent experience
- Five years of management experience
- Five years of functional experience in food service management
- Strong financial skills including P&L experience
- Demonstrated leadership and hospitality abilities
- Ability to manage multiple priorities
- Professional communication skills
- Knowledge of compliance with food safety, sanitation, and workplace safety standards
- Flexibility to take on additional responsibilities as needed
Job Qualifications
- Bachelor's degree or equivalent experience
- Minimum five years of management experience
- Minimum five years of functional experience in food service management
- Strong financial and P&L skills
- Proven leadership and hospitality skills
- Ability to work collaboratively with clients and teams
- Professional communication skills
- Knowledge of food safety, sanitation, and workplace safety standards
- Ability to manage multiple priorities and demonstrate flexibility
Job Duties
- Develop exceptional client relations and ensure product offerings and solutions align with client needs
- Manage financials including budgeting and financial reporting
- Oversee employee training and development of hourly employees and managers
- Manage safety protocols and compliance
- Manage multiple food and beverage locations
- Oversee day-to-day operations to ensure standards and client goals are met
- Achieve company and client financial targets and goals
- Develop strategic plans to enhance service delivery and operational efficiency
- Ensure purchasing compliance with company policies and regulations
- Create and maintain a positive work environment
- Ensure all Sodexo standards are consistently met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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