Five Guys logo

General Manager - 4100

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $1.00
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Work Schedule

Fixed Shifts
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
401(k) matching
Opportunities for advancement
Pet insurance
Vision Insurance

Job Description

Five Guys is a leading fast-casual restaurant chain renowned for its commitment to serving high-quality burgers and fries in a welcoming environment. Founded with a passion for fresh ingredients and exceptional customer service, Five Guys has grown into a beloved brand across North America with plans to expand by opening over 1000 new locations. The company prides itself on maintaining a family-oriented business culture that values honesty, energy, and a team-first attitude. With no drive-thrus, Five Guys offers a more personalized dining experience focused on customer satisfaction and food safety. The company also emphasizes real-world operational hours, typically from 11:00 am to 10:00 pm, which helps balance work and life for employees.

This role is for experienced leaders in the restaurant industry looking to take the next step as General Managers or Assistant Managers. The position comes with a starting salary of $60,000 annually and eligibility for performance-based bonuses that reward contributions to food safety, financial success, and excellent customer experiences, with everyone working during bonus-evaluated shifts being eligible. Candidates should have at least 2 years of leadership experience with financial responsibility and be passionate about creating a positive workplace culture. The company values individuals who are honest, energetic, motivational, and fun, setting high standards for themselves and their teams. Benefits include comprehensive and customizable medical, dental, vision, and pet insurance, a 401(k) plan with matching contributions, an Employee Assistance Program, and access to an Employee Relief Fund. Notably, Five Guys offers up to 12 weeks of paid Family Bonding Leave for eligible General Managers and Assistant Managers, demonstrating the company's commitment to supporting employees' family needs. This role also provides significant career growth opportunities linked to the company's aggressive expansion plans. Candidates are expected to embody Five Guys’ Core Convictions: remain humble, exceed expectations, always do the right thing, and lead by example, helping sustain the company’s reputation built on quality and integrity.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in restaurant leadership roles with financial accountability
  • Availability to work real operational hours from 11 am to 10 pm
  • Ability to work collaboratively in a team environment
  • Strong commitment to providing excellent customer service
  • Must comply with company policies and procedures
  • Eligibility to participate in performance-based bonus programs

Job Qualifications

  • Minimum of 2 years leadership experience in the restaurant industry with financial responsibility
  • Proven ability to build and maintain a positive team culture
  • Strong customer service skills with an emphasis on food quality
  • Excellent communication and motivational skills
  • Ability to set and uphold high standards for self and team
  • Demonstrated honesty, energy, and fun approach to leadership

Job Duties

  • Oversee daily restaurant operations to ensure food quality and safety
  • Manage financial performance including budgeting and cost control
  • Lead, motivate, and develop the team to create a positive work environment
  • Ensure exceptional customer service and resolve any customer issues
  • Implement company policies and practices consistently
  • Monitor and improve employee performance through training and coaching
  • Participate in bonus programs focused on food safety, financial success, and customer experience

Job Criteria

Experience

Mid Level (3-7 years)


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