Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Family Bonding Leave
Job Description
Five Guys Operations LLC is a leading fast-casual restaurant chain known for its commitment to quality, outstanding customer service, and a strong company culture. Founded by the Murrell family, Five Guys has grown significantly over the years by staying true to its roots as a family business. The company emphasizes doing things the right way for the right reasons, focusing on delivering an exceptional customer experience with great food and a welcoming atmosphere. With ambitious growth plans, Five Guys is slated to open over 1,000 new locations across North America, providing vast career advancement opportunities for employees. The company fosters a diverse and inclusive work environment, welcoming individuals from all backgrounds and supporting equal employment opportunities. They value energetic, honest, and motivational leaders who set high standards and lead by example.
The General Manager role at Five Guys is a dynamic leadership position responsible for managing restaurant operations, ensuring financial results, maintaining food safety, and creating a positive work environment. This leadership role requires at least 2 years of experience in the restaurant industry with demonstrated financial oversight. General Managers at Five Guys enjoy real work-life balance with set hours—typically from 11:00 am to 10:00 pm—with no drive-thrus to manage. This role offers a starting annual salary of $60,000 and is eligible for performance-based bonuses tied to key metrics like customer experience, food safety, and financial success. In addition, General Managers benefit from up to 12 weeks of paid Family Bonding Leave, immediate eligibility for comprehensive benefits including medical, dental, vision, pet insurance, 401(k) with company match, and an Employee Assistance Program. The role encourages leaders to foster a great team culture and ensure that every customer leaves satisfied. Employees at Five Guys work hard but also have fun, and the company’s core values include humility, exceeding expectations, doing the right thing, and leading by example. Those who join Five Guys become part of a passionate and collaborative team dedicated to continuous improvement and delivering excellence at every touchpoint.
The General Manager role at Five Guys is a dynamic leadership position responsible for managing restaurant operations, ensuring financial results, maintaining food safety, and creating a positive work environment. This leadership role requires at least 2 years of experience in the restaurant industry with demonstrated financial oversight. General Managers at Five Guys enjoy real work-life balance with set hours—typically from 11:00 am to 10:00 pm—with no drive-thrus to manage. This role offers a starting annual salary of $60,000 and is eligible for performance-based bonuses tied to key metrics like customer experience, food safety, and financial success. In addition, General Managers benefit from up to 12 weeks of paid Family Bonding Leave, immediate eligibility for comprehensive benefits including medical, dental, vision, pet insurance, 401(k) with company match, and an Employee Assistance Program. The role encourages leaders to foster a great team culture and ensure that every customer leaves satisfied. Employees at Five Guys work hard but also have fun, and the company’s core values include humility, exceeding expectations, doing the right thing, and leading by example. Those who join Five Guys become part of a passionate and collaborative team dedicated to continuous improvement and delivering excellence at every touchpoint.
Job Requirements
- high school diploma or equivalent
- at least 2 years of leadership experience in a restaurant setting
- strong financial acumen and ability to manage budgets
- excellent communication and motivational skills
- ability to work from 11:00 am to 10:00 pm
- commitment to ethical business practices
- ability to lead by example and maintain humility
- no drive-thru management experience required
Job Qualifications
- minimum of 2 years leadership experience in the restaurant industry
- proven ability to manage financial results
- strong interpersonal and communication skills
- ability to foster a positive and energetic work culture
- commitment to high standards of customer service
- experience with team management and training
- knowledge of food safety regulations and compliance
Job Duties
- oversee daily restaurant operations to ensure smooth functioning and excellent customer service
- manage financial performance including budgeting and cost controls
- lead and motivate team members to maintain high standards and a positive work environment
- ensure compliance with food safety and sanitation standards
- implement company policies and procedures consistently
- participate in hiring, training, and development of staff
- monitor customer feedback and resolve issues promptly to enhance customer satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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