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General Manager 4 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $81,685.00 - $105,710.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in providing integrated food services and facilities management with a strong commitment to enhancing the quality of life for its clients and communities. Operating worldwide, Sodexo partners with organizations like West Virginia State University to deliver an exceptional food and beverage experience that includes residential dining, catering, and retail services. Known for its dedication to diversity, inclusion, and employee well-being, Sodexo fosters a supportive and respectful work environment where every team member’s ideas and contributions are valued. At its core, Sodexo aims to create a better everyday experience for everyone, focusing on long-term social, economic, and environmental progress in every community it serves.

The General Manager role at West Virginia State University in Institute, WV is a pivotal leadership position responsible for overseeing all food and beverage operations. This high-impact role demands a strong leader capable of managing multiple locations and teams within a fast-paced, high-volume campus environment. The General Manager will be instrumental in driving operational excellence and delivering superior customer service by developing strong client relationships and ensuring operational and financial goals are met. This position offers full accountability for Residential Dining, Catering, and Retail units, requiring strategic planning to align with both company standards and client expectations.

This full-time role demands a professional with exceptional communication skills, financial acumen, and a passion for creating a positive environment that promotes employee development and safety. The General Manager is expected to lead by example, managing the day-to-day operations as well as spearheading initiatives that enhance service quality and compliance. Sodexo provides competitive and equitable compensation based on experience, education, and skills, complemented by a comprehensive benefits package to support employees’ health, growth, and well-being. Benefits include medical, dental, vision care, wellness programs, 401(k) with matching, paid time off, company holidays, tuition reimbursement, and ample career advancement opportunities. This role is ideal for someone with a proven track record in food service management, particularly in a campus setting, ready to take on a leadership role that fosters collaboration, innovation, and continuous improvement.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years management experience
  • Minimum of 5 years functional experience in food service
  • Strong financial and P&L management skills
  • Demonstrated leadership and hospitality skills
  • Ability to work collaboratively and manage multiple priorities
  • Professional communication skills
  • Knowledge of food safety, sanitation, and workplace safety standards
  • Ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years management experience
  • Minimum of 5 years functional experience in food service
  • Strong financial and P&L management skills
  • Demonstrated leadership and hospitality skills
  • Ability to work collaboratively and manage multiple priorities
  • Professional communication skills
  • Knowledge of food safety, sanitation, and workplace safety standards

Job Duties

  • Develop exceptional client relations and ensure the facility’s product offerings and solutions align with client needs
  • Manage financials
  • Oversee employee training and development of hourly employees and managers
  • Manage safety
  • Manage multiple locations
  • Have oversight of day-to-day operations
  • Achieve company and client financial targets and goals
  • Develop strategic plans
  • Ensure purchasing compliance
  • Create a positive environment
  • Ensure Sodexo standards are met

Job Criteria

Experience

Expert Level (7+ years)


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