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General Manager 4 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $74,290.00 - $96,140.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in quality of life services, dedicated to improving the everyday lives of individuals and communities worldwide. Operating across multiple sectors, including food service, facilities management, and integrated solutions, Sodexo is acknowledged for its commitment to enhancing the experience of both clients and employees. The company embraces diversity and inclusion, fostering an equitable, respectful workplace where employees can thrive by being their authentic selves. Sodexo prioritizes sustainability and social responsibility, ensuring that economic, environmental, and social progress is achieved in the communities where it operates. This mission and set of values drive the company to deliver excellent service and innovative solutions that positively impact client satisfaction and employee engagement.

The Sodexo General Manager 4 - Food at Madonna University in Livonia, Michigan, is a pivotal leadership role focused on managing and directing the campus dining programs. This position oversees resident dining, retail dining, and catering services designed to support the university's community and foster a healthy learning environment. The General Manager will be responsible for managing operations strategically, ensuring that the food service program not only meets but exceeds client expectations while fulfilling financial goals. This role demands exceptional client service skills, a strong executive presence, and the ability to build trusted relationships as a knowledgeable advisor within the university structure.

In this role, the General Manager will lead a diverse workforce, prioritizing inclusivity and collaboration to create a positive working environment. They will integrate fully into the client’s organization, aligning the food program with the university's objectives and values. The position requires a passionate and dedicated leader who can direct multiple teams and manage high-volume business operations with a focus on quality, efficiency, and customer satisfaction. Additionally, the General Manager will play an essential role in driving employee engagement and student satisfaction through effective leadership and clear communication.

The role comes with competitive compensation, which is determined based on individual education, skills, and experience. Sodexo also supports its employees by offering a comprehensive benefits package that includes medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, and career growth opportunities including tuition reimbursement. These offerings demonstrate Sodexo’s commitment to supporting its workforce’s well-being and professional development.

Overall, the General Manager 4 - Food at Madonna University will be instrumental in creating a memorable dining experience that contributes to the university’s mission of promoting a nurturing and healthy campus environment. This role offers a unique opportunity to influence and enhance the well-being of college students through exceptional food services and leadership excellence.

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years management experience
  • Minimum 5 years functional experience
  • Ability to direct other leaders in a high-volume business
  • Strong financial acumen and P&L background
  • Experience driving employee engagement and student satisfaction
  • Knowledge of client contracts and compliance
  • Ability to manage multiple priorities and communicate professionally
  • Passion for high level of customer service

Job Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum of 5 years management experience
  • Minimum of 5 years functional experience
  • Strong leadership skills
  • Knowledge of client contracts and ability to ensure compliance
  • Financial acumen with P&L background
  • Ability to drive employee engagement and student satisfaction through leadership

Job Duties

  • Have exceptional client service mentality and executive presence
  • Support a diverse and inclusive workforce
  • Develop exceptional client relations and ensure the campus food service program goals align with client needs
  • Achieve company and client financial targets and goals
  • Integrate fully within our client's organization and be a trusted advisor with a customer service focus
  • Create a positive work environment

Job Criteria

Experience

Expert Level (7+ years)


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