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General Manager 4 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $81,685.00 - $105,710.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, committed to enhancing the quality of life for its clients and employees through innovative and sustainable solutions. Operating in diverse sectors including education, healthcare, corporate, and government facilities, Sodexo is recognized for delivering top-tier services that create memorable experiences. The company values diversity, inclusion, and respect, fostering an environment where every employee feels valued and empowered to contribute their unique perspectives. At Sodexo, employees are supported in their professional growth and are offered comprehensive benefits and opportunities for career advancement, making it a preferred employer in the industry.

The General Manager position at West Virginia State University in Institute, WV, presents a dynamic opportunity for an experienced leader to oversee all food and beverage operations within a high-volume, fast-paced campus environment. The role is critical in ensuring client satisfaction through the delivery of exceptional dining services, encompassing Residential Dining, Catering, and Retail units. The successful candidate will be responsible for full operational and financial accountability, which includes managing budgets, achieving financial targets, and ensuring compliance with company standards and safety regulations. This position requires a strategic thinker who excels in developing strong client relationships and leading diverse teams in multiple locations.

In this role, the General Manager will drive operational excellence by overseeing daily activities, guiding employee training and development, and fostering a positive work culture that aligns with Sodexo’s commitment to quality and service. The position demands proficiency in managing financial performance, including profit and loss accountability, and the ability to create and implement strategic plans that support Sodexo’s long-term goals. The role also involves ensuring compliance with purchasing policies and food safety standards, managing safety protocols, and promoting a safe and inclusive workplace environment.

Sodexo offers competitive compensation that is tailored to the candidate’s education, experience, skills, and training. The comprehensive benefits package includes medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. This ensures that employees not only have a rewarding career but also the support they need for their personal and professional well-being.

The ideal candidate for the General Manager position will bring substantial food service management experience, preferably in a campus setting, along with strong financial acumen and proven leadership capabilities. They will demonstrate excellent communication skills, a collaborative work style, and a passion for delivering exceptional customer service. Additionally, the candidate must have a solid understanding of food safety, sanitation, workplace safety standards, and the versatility to manage multiple priorities in a dynamic environment. This role offers a platform to impact the quality of life positively for students and staff while advancing Sodexo’s mission to create a better everyday for all.

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum five years of management experience
  • Minimum five years of functional experience in food service management
  • Strong leadership skills
  • Ability to work collaboratively
  • Excellent communication skills
  • Knowledge of food safety, sanitation, and workplace safety standards
  • Ability to manage multiple priorities and adapt to changing responsibilities

Job Qualifications

  • Food service management experience, ideally in a campus environment
  • Strong financial skills, P&L experience
  • A work history demonstrating strong leadership and hospitality skills and the ability to work collaboratively
  • The ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
  • Knowledge of compliance with food safety, sanitation, and overall workplace safety standards
  • The ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • Bachelor's degree or equivalent experience

Job Duties

  • Develop exceptional client relations and ensure the facility’s product offerings and solutions align with client needs
  • Manage financials
  • Oversee employee training and development of hourly employees and managers
  • Manage safety
  • Manage multiple locations
  • Have oversight of day-to-day operations
  • Achieve company and client financial targets and goals
  • Develop strategic plans
  • Ensure purchasing compliance
  • Create a positive environment
  • Ensure Sodexo standards are met

Job Criteria

Experience

Mid Level (3-7 years)


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