General Manager (268 S. State Street)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement plan options
team events

Job Description

Beans & Brews Coffee House is a vibrant and growing coffee shop chain known for its commitment to quality coffee and exceptional customer service. Established with a focus on creating a welcoming community space, Beans & Brews has earned a strong reputation among coffee lovers for providing a variety of expertly crafted beverages and a warm, inviting atmosphere. As a company, Beans & Brews is dedicated to fostering a supportive and dynamic work environment where team members are encouraged to grow their skills and pursue long-term career opportunities within the organization. The company prides itself on its unique approach to management and team development, ensuring that every employee feels valued and equipped to contribute to the overall success of each coffee house in the network.

The General Manager role at Beans & Brews Coffee House is a full-time position that represents a significant career opportunity for individuals looking to advance into leadership within the company. This role requires a minimum commitment of 40 to 45 hours per week and is designed for candidates with strong aspirations for long-term growth with Beans & Brews. The General Manager serves as both a leader and a role model, responsible for overseeing the daily operations of a single Beans & Brews location. The ideal candidate brings a positive, friendly, and confident personality, coupled with a passion for leadership development, training, and effective communication.

In this position, the General Manager must possess the ability to perform duties at various levels, including those of a Barista, Shift Leader, and Assistant Manager. This flexibility ensures that the General Manager can fully understand and effectively manage all aspects of the coffee house operations. This includes maintaining adherence to Beans & Brews' operational policies, which are designed to uphold the mission and management objectives of the company. Enforcing these policies not only ensures operational consistency but also enhances the overall customer experience and maintains the brand’s professional image.

The General Manager role is critical to the success of each store, requiring strategic oversight of day-to-day activities, crew management, staff training, and quality control. This position also involves fostering a positive work culture and ensuring that the team operates smoothly and efficiently. The General Manager must lead by example, embodying the values and professionalism that Beans & Brews stands for. As such, this role offers a rewarding challenge for career-minded individuals dedicated to personal and professional growth in the hospitality and coffee service industry.

Job Requirements

  • minimum commitment of 40 to 45 hours per week
  • ability to perform all duties of a Barista, Shift Leader, and Assistant Manager
  • strong desire for career advancement
  • excellent interpersonal and communication skills
  • willingness to enforce company policies
  • positive and confident demeanor
  • previous management experience preferred

Job Qualifications

  • positive and friendly personality
  • strong leadership and communication skills
  • experience in retail or food service management preferred
  • ability to perform barista, shift leader, and assistant manager duties
  • commitment to company policies and mission
  • excellent team development and training capabilities
  • career-minded with long-term growth aspirations

Job Duties

  • manage daily operations of a single Beans & Brews location
  • lead, train, and develop crew members including baristas, shift leaders, and assistant managers
  • enforce Beans & Brews operational policies and procedures
  • serve as a role model and maintain a professional representation of the company
  • assess and implement training programs aligned with company objectives
  • ensure exceptional customer service and quality control
  • foster a positive team environment and work culture

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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