
Job Overview
Benefits
vacation
Paid Time Off
Holidays
Medical
Dental
Vision
voluntary life insurance
accident insurance
career advancement
Job Description
WenJAI Restaurant Group is a prominent operator of 73 Wendy's restaurants spread across Florida, New Mexico, South Carolina, Tennessee, and Texas. Dedicated to maintaining high standards and exceptional service, WenJAI embodies the core values of commitment, fairness, honesty, loyalty, and respect. Their mission is to be 'A CUT ABOVE' in the fast food franchise industry by consistently delivering quality, cleanliness, and outstanding customer service. The company prides itself on a professional, friendly, and progressively developed staff and a leadership team that collectively has over 450 years of experience in the restaurant industry. WenJAI is not just focused on financial success but also on fostering a respectful environment that offers ample opportunities for professional development and career advancement to its employees.
The General Manager role at Wendy's, under the WenJAI Restaurant Group banner, is a vital leadership position responsible for the overall operations and success of each restaurant. General Managers at Wendy's are expected to inspire and guide their teams—including Crew, Shift Supervisors, and Assistant General Managers—to consistently exceed customer expectations. This role emphasizes the importance of people management as much as financial performance, cultivating high-performing teams that are customer-oriented and productive. General Managers ensure adherence to Wendy's quality standards, motivating their team to go above and beyond in delivering service and maintaining the iconic Wendy's spirit. They are also tasked with developing team members' skills, fostering a positive work environment, and ensuring compliance with all company policies, federal, state, and local laws.
This leadership role requires a strong commitment to operational excellence and ethical business practices. General Managers provide direction, training, and development to frontline managers and crew, creating a workplace environment centered on 'People Excellence.' They manage the entire restaurant operation, setting and achieving measurable business objectives while upholding the highest standards of quality and service. The role offers a unique opportunity to be part of a company that values integrity, employee growth, and community engagement while contributing to the legacy and ongoing success of a well-recognized national fast-food brand.
The General Manager role at Wendy's, under the WenJAI Restaurant Group banner, is a vital leadership position responsible for the overall operations and success of each restaurant. General Managers at Wendy's are expected to inspire and guide their teams—including Crew, Shift Supervisors, and Assistant General Managers—to consistently exceed customer expectations. This role emphasizes the importance of people management as much as financial performance, cultivating high-performing teams that are customer-oriented and productive. General Managers ensure adherence to Wendy's quality standards, motivating their team to go above and beyond in delivering service and maintaining the iconic Wendy's spirit. They are also tasked with developing team members' skills, fostering a positive work environment, and ensuring compliance with all company policies, federal, state, and local laws.
This leadership role requires a strong commitment to operational excellence and ethical business practices. General Managers provide direction, training, and development to frontline managers and crew, creating a workplace environment centered on 'People Excellence.' They manage the entire restaurant operation, setting and achieving measurable business objectives while upholding the highest standards of quality and service. The role offers a unique opportunity to be part of a company that values integrity, employee growth, and community engagement while contributing to the legacy and ongoing success of a well-recognized national fast-food brand.
Job Requirements
- High school diploma or equivalent
- Prior management experience in the restaurant or retail industry
- Ability to work flexible hours including nights, weekends, and holidays
- Strong problem-solving and decision-making skills
- Ability to lead and motivate a diverse team
- Must be able to comply with all company policies and safety regulations
- Physical capability to perform restaurant duties
Job Qualifications
- Proven experience in restaurant management or a similar leadership role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple priorities and work in a fast-paced environment
- Knowledge of federal, state, and local regulations applicable to restaurant operations
- Commitment to providing exceptional customer service
- Demonstrated ability to develop and motivate team members
Job Duties
- Manage the operations and staff of a Wendy's restaurant including enforcing company policies and procedures
- Ensure achievement of restaurant objectives in all areas while adhering to company guidelines
- Ensure compliance with all federal, state, and local laws and ethical business practices
- Provide leadership, direction, training and development to subordinate managers and crew
- Create and maintain a people excellence environment
- Inspire team members to exceed customer expectations
- Maintain Wendy's quality standards in every item served
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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