General Manager

Infuse Hospitality, a key player within the Phoenix3 Collective portfolio, stands out as a leader in the culinary and hospitality industry with a specialized focus on enhancing corporate workplaces, specialty venues, and mixed-use spaces across the nation. The company's dedication to creating authentic experiences is paired with a commitment to innovation that thoughtfully evolves how hospitality shapes the environments where people work, gather, and connect. Infuse Hospitality operates numerous dining locations nationwide, each designed to deliver exceptional service and quality in diverse settings. Their approach integrates the art of hospitality with operational excellence to foster memorable guest experiences and promote positive cultural values throughout their establishments. This makes Infuse Hospitality more than just a service provider—it is a transformative force within the hospitality sector, continuously raising industry standards and redefining guest engagement on multiple levels.

We are currently seeking a dynamic, highly organized General Manager with extensive expertise in fast-casual restaurant operations and bar operations oversight to join our team in Providence, Rhode Island. This is an on-site position requiring the ability to commute or relocate. The General Manager will be responsible for overseeing all daily functions of the restaurant and bar to ensure smooth execution, exceptional customer experiences, and a positive, high-performing workplace culture. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and excels at multitasking and operational oversight. Key areas of responsibility will include managing the bar and beverage program, financial management, and team development, all while consistently upholding Infuse Hospitality’s brand standards of quality, hospitality, and operational consistency.

In this role, the candidate will lead by example, setting high standards of service and operational excellence that resonate throughout the restaurant and bar teams. They will provide strong leadership through the hiring, training, mentoring, and development of staff across all departments. Creating a culture of teamwork, accountability, and excellence is essential to driving overall success. The position demands a focus on financial health, including budget management, expense and revenue tracking, and performance analysis through key metrics such as P&Ls and KPIs to optimize profitability, particularly focusing on bar performance indicators.

The General Manager will also oversee compliance with health, safety, sanitation, and alcohol service regulations, ensuring the environment remains safe and welcoming. Monitoring inventory levels, controlling food and beverage costs, and maintaining exceptional standards of quality and presentation for both food and beverages will be critical responsibilities. Through conducting regular evaluations and coaching sessions, the General Manager will support employee development and retention, fostering a motivated and skilled team prepared to deliver exceptional guest experiences that align with Infuse Hospitality’s mission to redefine hospitality in modern venues. This role offers a unique opportunity to impact the growth and success of a forward-thinking hospitality company known for innovative and authentic guest experiences.